Management

PERSONAL DETAILS

St # *, House # MCB */****, Mohallah Muzdalfa Town Bhown Road, Chakwal Pakistan

M:0092-3340382786

Nationality: Pakistani

E:*********@*****.***

E: ********@*****.***

AREAS OF EXPERTISE

Leadership

Management

Helping others

Administration duties

Planning

Motivational expertise

Instructional expertise

PERSONAL SKILLS

Positive attitude

Time management

Proactive & assertive

Flexible & approachable

Computer literate

Good communication skills Strong team work ethics Strong organisational skills Adaptable

Excellent problem solving skills

Muhammad Faizan

Personal Summary

I am a hardworking individual who is able to carry out all tasks set to the best of my ability. As a result I am hardworking, determined and enthusiastic about establishing good working relationships with different people. I am someone who is able to work in a group and as an individual. I am flexible and adaptive to different surroundings and will do any wok set to a high and professional standard.

ACADEMIC QUALIFICATIONS:

London College of International Business Studies (LCIBS)

BBA (Hons) Top Up (QCF Level 6)

Degree Awarded by University of Business and International Studies Switzerland

Docklands Academy London (DAL)

CTH Level 6 Diploma in Catering and Restaurant Management (QCF)

Modules Passed:

Decision Making for Hospitality and Tourism Managers (30 Credits)

London Academy of Management and Business (LAMB)

ATHE Level 5 Extended Diploma in Management (QCF) (120 Credits)

Bradford Regional College (BRC) – Supplementary Course

CMI Level 5 Diploma in Management & Leadership (QCF) (69 Credits)

Punjab vocational Training Council – Pakistan Jan 2010- Aug 2010

Certificate in Computer Operating / Office Assistant (Grade A)

Higher Secondary Education

Myers institute of technology (Pakistan)

Course Start Date: November 2007

Course End Date: May 2008

Major Subjects:

Islamic education, Pakistan studies, Urdu, English, Physics, Chemistry, Mathematics.

Secondary School Education

Government Islamia High School (Pakistan)

Course Start Date: August 2004

Course End Date: Jan 2006

Grade: C

Work Experience:

Name of establishment: Minhas Law Associates (United Kingdom)

Job role: Office Assistant.

Start date: September 2016

End date: March 2017

Duties and responsibilities:

•Perform all secretarial duties:

Answering and transferring phone calls.

File handling, photocopying and form filling.

•Client dealing, booking an appointments.

•Resolving issues of customers.

Name of establishment: Swedish group of technical institutes (Pakistan)

Job role: Computer Operator.

Start date: Dec 2010

End date: June 2011

Duties and responsibilities:

•Determines sequence of operations by studying production schedule.

•Prepares equipment for operations by accessing software in computer; loading paper into printers and plotters; preparing for output.

•Starts operations by entering commands.

•Maintains operations by monitoring error and stoppage messages; observing peripheral equipment; entering commands to correct errors and stoppages; reloading paper; making adjustments in process; notifying supervisor for additional resources.

•Documents problems and actions by completing production logs.

•Resolves user problems by answering questions and requests.

•Ensures operation of equipment by completing preventive maintenance requirements and tests; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.

Name of establishment: Taimur Type College (Pakistan

Job role: Sales Assistant

Start date: Feb 2006

End date: Nov 2008

Duties and responsibilities:

•Ensure high levels of customer satisfaction through excellent sales service

•Maintain outstanding store condition and visual merchandising standards

•Maintain a fully stocked store

•Ascertain customers’ needs and wants

•Recommend and display items that match customer needs

•Welcome and greet customers

•Manage point-of-sale processes

•Actively involved in the receiving of new shipments

•Keep up to date with product information

•Accurately describe product features and benefits

•Follow all companies policies and procedures

Reference: Available on Request

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