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Manager Project

Desert Hot Springs, CA
September 27, 2018

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Bill Murray

Software Application Interface Designer

***** **** ******

Desert Hot Springs, CA 92240



UX Designer - Self Employed

2018 - present

●Product/UX design on new products for strategic planning and meeting facilitation.

●Graphic Design / Layout for a private school website.

●Graphic Design / Layout for a USVI Yacht Club.

Interaction / Visual Software Application Designer at US Viking LLC

2012 - 2018 (6 years 5 months)

●Collaborate with Business Analysts to identify business requirements for software applications. Requirements captured in Context Diagrams, Entity Relationship diagrams, Swim Lane Diagrams, UI Sketches, and Interactive Prototypes.

●Translates business requirements into high fidelity user interface sketches and interactive prototypes using the Adobe Creative Suite to meet project objectives. (Including Adobe Illustrator, Adobe XD, Adobe Fireworks, and Microsoft Expression Studio).

●Defines and/or modifies the visual layout, graphic elements, and overall look of applications to ensure that designs are consistent with standards and meet user centered design principles.

●Creates, maintains and implements, style guides, graphics standards, and department procedures to promote the consistent look and feel.

●Creates work plans for design activities that include task breakdown, task estimating, and task dependencies. Also reviews other work plans to ensure accurate work breakdown and estimates.

●Design and execute Application Usability tests to ensure the design sketches and prototypes meet the needs of the user and enable the product to be used efficiently and with ease.

User Experience Design Manager at Paychex

2009 - 2012 (3 years)

●Direct management responsibility for 6 Interaction Designers, 2 Visual Designers, and 1 Content Analyst, including skill development, work assignments, annual performance review, and salary increase.

●Spearheaded the effort to formalize the discipline of UX Design within the organization and the project process.

●Developed and build the UX Design organization with the analysis department. This included the creation of two groups, Interface Design, and Usability testing, that consists of 14 individuals and two managers.

●Evaluated and selected commercial software for department use in creating interactive prototypes for defining interface designs and use for usability testing.

●Contribute to the department’s annual operational and capital budget planning.

●Establish Individual Development Plans for each of my direct reports including short term skill development training and long term career planning.

●Coordinate the transition to an Adobe Flex environment for application prototyping, including tool selection, implementation and procedure development.

Program Manager at Paychex Inc.

2007 - 2009 (2 years)

●Direct management responsibility for Project Managers and Software Analysts, including annual performance review, salary increases, work assignments.

●Establish the Enterprise Services Program to coordinate effort for the development and maintenance of shared application components across all Paychex Applications.

●Present detailed program progress to senior management monthly, including project progress, work under investigation, and budget activity.

●Create the vision for the infrastructure to enable a web portal that is used by all Paychex' customers to access products and services.

●Manage the implementation of the Enterprise Integration Platform, an infrastructure based on the Oracle SOA Suite of products used to enhance the communication between Paychex' applications. Manage the creation of the Enterprise Database that contains enterprise wide customer information that is used by all Paychex' products.

IT Manager at Paychex Inc.

2003 - 2007 (4 years)

●Direct management responsibility for 7 IT Analysts, including annual performance review, salary increases, work assignments.

●Joint management responsibilities for 47 IT Analysts with three other managers, including resource planning, work scheduling, and progress tracking.

●Evaluated and selected commercial software for department use in tracking requirements, managing defects, and tracking application enhancements.

●Contribute to the department's annual operational and capital budget planning.

●Work with end users to evaluate business process and developing computing solution to streamline their productivity.

●Establish Individual Development Plans for each of my direct reports including short term skill development training and long term career planning.

Web Analyst at Paychex Inc.

2000 - 2003 (3 years)

●Contributor to the Single Payroll Project as the Web Marketing Lead responsible for branding, and product integration.

●Web Marketing project lead for the HR Counselor integration project for Premier and Preview clients.

●Designed the layout and navigation for the online Health and Benefits client and employee self-service application.

●Conducted industry research regarding online product configuration and pricing applications. Designed the Solution Profiler based on this research as the project design lead.

●Lead the web analysis for the selection, customization and implementation of an online retirement services application.

●Designed the web site navigation strategy for the Paychex' web site including categorized visitor portals. Contributed to Paychex' current web site design.

Process Analyst at Paychex Inc.

1997 - 2000 (3 years)

●Designed and constructed Intranet based project life cycle process guide used by 350 IT employees.

●Completed analysis, data gathering, issue identification, reviews and documentation of a Project Life Cycle guide. This included sections for application design and construction, unit and end user testing, software implementation, defect tracking, and end user enhancement request process.

●Designed and constructed job aids summarizing Project Life Cycle information.

●Designed and constructed a multi-user Microsoft Access database for tracking and analyzing project information.

●Designed and constructed Microsoft Access databases for tracking actual work effort for project participants.

●Facilitated five process definition sessions consisting of 10 - 20 participants utilizing JAD techniques.

Project Manager at Paychex Inc.

1996 - 1997 (1 year)

●Managed the implementation of the first maintenance project for all software applications at the corporate facility.

●Managed the implementation of the first Data Warehouse application for gathering and analyzing demographics for 350,000+ clients nationwide.

Development Manager at Paychex Inc.

1993 - 1996 (3 years)

●Managed a development and certification staff responsible for enhancing and maintaining the corporate wide accounts receivable invoicing system running in 70+ branch locations nationwide.

●Supervised third level support, day support and night pager support, for the corporate wide accounts receivable invoicing system.

Programmer Analyst at Paychex Inc.

1992 - 1993 (1 year)

●Led the design and construction of the Oracle based accounts receivable invoicing system.

●Designed and developed the laser printed invoices used for billing of 350,000+ clients.

●Participated in the third level support rotation for both day support and night support.

Programmer Analyst at MDS LABORATORIES

1990 - 1992 (2 years)

●Provided support, enhancement and new development for the Laboratory Information System and the Accounts Receivable System.

●Developed universal instrument interface for communication between automated laboratory instruments and the Laboratory Information System.

●Developed problem-tracking application for reporting and organizing user problem reports.


1987 - 1990 (2 years 10 months)

●Designed and modified instrument interface software to meet client's needs.

●Represented the SMS lab instrument group in both external and internal meetings with hospitals, manufacturers, field engineers and programmers.

Skills & Expertise

User Interface Design


User Experience

Web Design


Graphic Design

Interaction Design


User-centered Design

Adobe Fireworks

Information Architecture

Usability Testing

Business Analysis

Adobe Creative Suite

Integration HTML5

Requirements Gathering



User Interface

Software Documentation


Rochester Institute of Technology

MS, Information Technology, 2001 - 2004

Rochester Institute of Technology

BS, Biomedical Computing, 1983 - 1987

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