To start work immediately, in order to display my dynamic, reliable, high energy, and self-motivated characteristics. I am seeking a position in a reputable organization in which I can utilize my knowledge, various degrees, and experience in contribution towards fulfilling the company’s growth objectives. As well as an opportunity for growth within the company.
WAVIER SUPPRORT COORDINATOR CERTIFICATION AUGUST 2018 APD
Certified Wavier Support Coordinator
MASTERS CERTIFICATE MAY 2018 UNIVERSITY OF PHOENIX
Major: Human Resources
BACHELORS DECEMBER 2015 UNIVERSITY OF CENTRAL FLORIDA
Major: Health Service Administration
Skills & Abilities
Author professional correspondence to customers and vendors.
Rapidly learn and master varied computer programs.
Adequate in excel spreadsheets.
Full use of Microsoft office suite.
Understands Medicaid service authorizations.
Patient central files keeping
Master in transcribing patient meetings into legible electronic notes.
Customer Service Experience
PATIENT RELATIONS DIRECTOR ABUNDANT LIFE NURSING AND SUPPORTIVE SERVICES 3/2017- PRESENT
Assists with finding care for patients within the Medicaid network, on or off the waiver, by scheduling interviews with potential nurses, companions, etc.
Scheduling intake meetings, to determine needs for patient, as well as, work side by side with families to provide inclusive care for patient.
Oversee and maintain, proper and accurate Del Marva appropriate notes, cohesive with service authorizations set forth my Medicaid, goals set forth by patients, as well as goals set forth by other overseeing physicians or medical staff.
Prepare for and go through yearly audits with Del Marva/Qlarant, including remediation, patient staff interviews, and central file reviews.
Staffing, level I and II background checks, fingerprinting, resume reading, and reference checking.
OFFICE COORDINATOR TRINA HIDALGO HEART CARE CENTER 1/2016-3/2017
Found resources for patients with diminished capacity due to heart failure or other chronic cardiac diseases
Staff evaluations, Patient satisfaction, retention, code enforcement.
Troubleshooting actual and potential problem areas and implementing viable solutions
Monitor department activities, communicate policies, evaluate performance, provide feedback and assist as needed.
Develop and implement special events and presentations targeted at community education, establishing and maintaining referral source.
Responsible for Marketing Operations for skilled nursing centers and ALF, Troubleshooting actual
and potential problem areas and implementing viable solutions, devising methods to reduce costs while increasing sales and profit.
INTERNSHIP LIFE CARE CENTERS OF AMERICA 8/2015-12/2015
Filing and clerical duties
Checking guest in and out
Assist with resident activities/ bus trips
Organize resident files
Assist in event planning
*References and Performance Evaluations upon request*