Alexander T. Walczak
********@*****.***
Summary
Customer and client oriented support specialist with experience in multi-cultural environments. Strong written and verbal communication skills. Proficient in Microsoft Office. Experienced in data analysis and logistics. Looking for an opportunity to work hard and grow in my professional capacity.
Experience
Thermo Fisher Scientific, San Diego, CA
Apr 2018 - Present
Supply Center Operations
Oversee operations of supply centers for Southeast United States
Interact with sales force and customers
Extensive use of Microsoft Office including Excel
Analyze purchasing patterns to increase sales in target markets
Compile data and create reports for sales reps and management
On Demand Delivery Specialist
Assisted in the development of a new Same Day Delivery Program
Involved in customer acquisition and account development
Visited customer sites
Managed inventory
Ace Attorney Services, San Diego, CA
Jan 2017 – Jan 2018
Legal Document Courier
Delivered confidential and time-sensitive legal documents throughout San Diego
Filed documents with the Clerk of Court at various city and county courthouses
Completed legally binding proof of service for documents served
Brookstone Gifts, San Diego, CA
Nov 2016 – Dec 2016
Sales Associate (seasonal)
Greeted customers and delivered excellent customer service for holiday shoppers
Interacted with customers to determine their needs and present products for sale
Met individual sales goals using in-depth product knowledge and sales skills
Z57 Internet Solutions, San Diego, CA
May 2016 – Sep 2016
Marketing Consultant
Made outbound calls to prospective businesses
Qualified leads and provided product demonstrations
Sold custom Internet marketing products to Realtors
The Language Company, Santiago, Chile
Mar 2015 – Dec 2015
English Language Instructor
Prepared all training materials necessary for individual and small group classes
Researched and created training materials to effectively convey concepts
Taught English to a variety of levels, including business professionals
Herald Premium English, Busan, Korea
Mar 2014 – Feb 2015
English Language Instructor
Created training materials to teach English to elementary school students
Designed speaking tests to assess students’ abilities and opportunities for growth
Collected and organized necessary supplies for all classes
Avalon English, Busan, Korea
Nov 2012 – Nov 2013
English Language Instructor
Delivered prepared training materials and taught English to groups of two to twelve students
Assisted in the creation of essays and presentations for students to compete on a national level
Education
Bachelor of Science: Economics, University of Redlands, Redlands, CA
Skills
Microsoft Office (Word, Excel, Outlook, PowerPoint), Adobe Acrobat, training development