Crime Analyst, Researcher, Proofreader, Editor

Laura Massengale

**** ******, ******, ***** *****

Phone 512-***-**** EMAIL ************@*****.***

I have 20 plus years of research experience. I am looking to leverage my knowledge and abilities of gathering information and analyzing data. In addition to my years researching and analyzing data, I currently volunteer for the Williamson County Sheriff’s Office in the Cold Case Division.

PROFESSIONAL EXPERIENCE

Williamson County Sheriff’s Office - Volunteer Civilian Crime Analyst

September 2017 - Current

Database, Internet & Facebook Researcher, Investigator, Google Earth Maps, Powerpoint, Excel

Duties and Responsibilities:

●Performs analysis as needed in support of Cold Case Reserves.

●Gathers, analyzes and validates information from various sources, databases, and prepare maps in Google Earth detailing searches, clues and POI’s, Excel Spreadsheets based on research, collection, and analysis of intelligence data.

●Collaborates with Cold Case Reserves, assists in finding and verifying information such as POI data and/or coordinates of suspects.

●Monitors and studies activities relating to Facebook presence.

●Performs other assignments and duties as assigned

NCMEC- Volunteer and Interim Office Coordinator

2014 - 2017

Fundraising and Training

●Facebook posts about Missing Children

●Research and assembled lists of Law Enforcement Agencies to target for TCOLE training

●Helped with preparation for fundraising events

●General office duties as assigned

Heritage Tutoring

1996 - Present, Founder

Family research services and genealogy

●20 plus years experience of research and analyzing data.

●Successfully located lost family members and friends for clients by on-line research, analysis and evaluation of information gathered.

●Familiar with DNA testing, analysis and concepts regarding familial relationship determination.

●Coordinated testing of people for DNA analysis.

●Uploaded DNA to GedMatch for location of immediate relatives.

●Used comprehensive knowledge and accurately performed clerical and data entry work into a variety of database software programs.

●Searched police and military records, newspapers, letters, census, magazines and historical books.

●Reviewed and analyzed data and created reports and employed different means to obtain information.

●Created visual presentations and discussed findings on research.

●Contacted many different people and companies and agencies in order to glean information from or provide information for records.

●Personally interviewed numerous persons in order to obtain background information on subject as well as extensive use of computer and internet in this research.

●Attended seminars in order to acquire more knowledge.

●Proofread and reviewed research data for completeness and made corrections as needed.

Upstream Communications

2006-2016, Office Manager

Billing coordinator of accounting and financial services

●Billing and collections

●Initiated and implemented billing system.

●Ran reports and sent invoices.

●Determined status of clients, interpreted the status of the individual accounts.

●Operated a computer terminal to create individual files for billing and collections.

●Deposits and account reconciliation.

●Background checks for new hires.

●Assistance in locating owners of desirable web domains for purchase.

Office of the Attorney General

1990 - 1992, Administrative Assistant to the Chief of Staff

●Helped in correspondence and communication with State Legislators.

●Prepared documents for meeting presentations.

CERTIFICATIONS

TCIC/NCIC Policy and Less Than Full Access Procedure Certificate

LexisNexis Certificates including Crime Analysis Certifications, Virtual Crime Center Overview Crime and Call Type Classification, Accurint Virtual Crime Center Overview

Q4 2016 Citizen’s Police Academy 88th Class

Citizen’s Police Academy Alumni Association

SECURITY CLEARANCE

September 2016, Austin Police Department CPA class

February 2018 WILCO Sheriff’s Office

Fingerprints on File with FBI

ADDITIONAL SKILLS

●Expert in data analysis and interpretation;

●Experienced and exceptional researcher;

●Excellent writing abilities;

●Adept at creating relationships with co-workers, law enforcement and government officials;

●Confident communicator with law enforcement agencies in and out of state, court related entities;

●Experienced with various computer applications in the Windows and Mac environments.

●Cursory knowledge of statutes, ordinances; community policing theory,

●Experienced at making decisions in emergency situations;

●Experienced in complex mathematical calculations and spreadsheets;

●Skilled communicator, not just on the phone and in person, but written and online;

PROFESSIONAL REFERENCES

●Chief Tim Ryle, WCSO

●Sgt. John Pokorny, Supervisor, WCSO

●Det. Jason Cox, Supervisor, WCSO

●Det. Dennis Garrett, WCSO

●Janet Franson, Reserve, WCSO

●Craig Hunter, Reserve, WCSO

●Byron Sage, Reserve, WCSO

Jerry Glaeser, Reserve, WCSO

EDUCATION

University of Texas at Austin 1990

B.A., English, Minor, Linguistics

Native Texan, husband of 26 years, Jon, 3 children, Reagan 20, Hudson 17 & Paige 13.

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