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Customer Service Office Assistant

Stone Mountain, Georgia, United States
September 27, 2018

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Myrclange Variste

**** *********** *****,

Stone Mountain, GA 30088

863-***-**** (cell)


Penn Foster College, Scranton, Pennsylvania

Associate of Business Management, December 2019


TRC STAFFING @ AT&T Alpharetta, GA

Billing Operator

May 2007 - Present

Verify bills and customer demographics for accuracy

Sort and package bills for residential customers

Properly mail bills to customer on a timely manner

Assist in planning and implementing record quality checks

Process all incoming customer orders


Customer Support Specialist

October 2005 - May 2007

Provided first line support for customer ordering process

Assisted with project and additional duties assigned

Processed all incoming customer orders

Tracked orders through the supply chain process

Processed inventory control

Ran productivity Reports

validated inventory discrepancies

Check data accuracy in certain department.

Recorded data of customers in period of time.

McDonald’s Restaurant Snellville, Georgia

Cashier/Team Lead

Feb 2000 - October 2003

Engaged customers; prepared and served sample products to promote sales

Encouraged the team to give extensively high quality of service

Trained employees to meet and exceed customer expectations

Coordinated between the clients, upper management and employees

Set up/arranged, and inspect product for freshness for display cases

Packaged, label, and price products for refrigerated display

Stock shelves, and rotate to maintain inventory control

Responsible for the accounting and maintenance of assigned cash

drawers at the start and end of work shift


Extensive PC skills including MS Outlook, MS Word, MS Excel, and MS PowerPoint

Windows 2000, 2007, 2008, 2010, XP, and Mac Operating System

Well-versed in Internet operation

Data Entry/Filing

Excellent communication skills

Work well under pressure and in team environment

Self-motivated, confident, fast learner, persistent, and responsible

Great interpersonal and problem solving/analytical skills

Willingness to learn new skills

REFERENCES – Available on request

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