ENID S. LOPEZ
Highly motivated IT systems operator with many years of experience assisting the IT Operation Manager, CIO and IT team in a financial firm supported by a high level of integrity and a flawless record of confidentiality.
Baruch College New York, NY
Bachelor’s Degree - BBA Computer Information System Dec. 2007
Hostos Community College Bronx, NY
Associate Degree - A. S. Business Administration June 1997
MS Office (Excel, Word, PowerPoint, Access).
Knowledge of AS400 system.
Hot Docs Developer 11
Basic MS Management Studio (SQL).
Office procedures and equipment.
Excellent mathematical/communication skills.
MS Visio, Windows and Internet.
Track It and Spiceworks ticketing systems
Forties File Magic
Basic MS Visual Studio (C#, ASP.NET)
Knowledge of accounting and finance
Data entry accuracy on the ten-key pad.
Multitask/Able to work well under pressure
Fast learner/Excellent team player
Great customer service skills.
Rosenthal & Rosenthal Inc – IT Dept. New York, NY
ASSISTANT IT OPERATION MANAGER Jun. 2005-Dec 2017
Manually and electronically transmitted EDI transactions to foreign factors.
Researched and resolved error messages during EDI’s transmissions.
Extensive Data Processing
Extracted data files from FTP, Emails, Websites, Databases and Servers.
Processed data files using various software.
Uploaded data into the server to update and reconcile accounts.
Extracted financial reports upon request.
Downloaded files from third parties and organized them on the servers.
Produced and saved end of day financial reports.
Executed systems backups.
Database Development and Administration:
Developed multiple databases using MS Access accomplishing a better data control
than using the regular spreadsheet method such as:
oPurchase Orders, Fine Arts, Company’s phone directory, IT fixed assets and USB storage devices.
oDesigned tables, data entry forms, queries and reports.
oAdded, deleted and updated database records.
oGenerated flow charts to monitor budget expenses.
oProduced financial reports for executives upon request.
oCreated “How to use” manual for new applications.
Invoice imaging database administrator (Forties File Magic 5):
oExtensive document scanning,
oBuild new queries, edited or deleted records.
oIssued usernames, passwords and permissions to new users.
oCross-trained new users with the use of the software.
Originated and updated Legal document templates using Hot Docs 11.
Help Desk support:
Answered IT help desk calls/assigned tickets to technicians.
Issued usernames, reset passwords and permissions on various software.
Provide technical support over the phone.
Assisted the Operation Manager and CIO on daily IT task and assignments.
Generated memos, letters, spreadsheets, flow charts, graphs, labels and emails.
Travel arrangements, Calendar and Expense management.
Maintained conference room and kitchen clean, organized and fully stacked.
Greeted guests and directed them to the appropriate person.
Managed petty cash and corporate credit card.
Handled incoming/outgoing mail and shipments.
Ordered catering, set up lunches and made lunch reservations.
Tracked office supplies and placed new orders.
Created documents using Adobe Professional.
Issued, submitted and followed up on Purchase Orders.
Extensive data entry.
Handled contracts, memberships and licenses.
Reported attendance to HR, tracked vacation and sick days.
Rosenthal & Rosenthal Inc – IT Dept. New York, NY
AS400 SYSTEM’S OPERATOR Apr. 2000-Jun. 2005
Granted the responsibility to perform the End of Month closing procedure after proving
fast learning skills, accuracy, dependability and reliability.
Extensive entry of daily transactions from the Accounting Dept.
Adjusted, balanced accounts and logged numbers into company’s book.
Extracted daily financial reports for company’s executives.
Uploaded files into the AS400 system to reconcile accounts.
Cleared error messages on the AS400 console.
Balanced, adjusted and closed accounts at end of month using special commands.
Produced End of Month financial reports.
Saved end of month files into the AS400 system.
Executed systems backups and month forwarding procedures.
Maintained/controlled two IBM 6400 mainframe printers:
oLoaded and aligned special forms
oChanged ribbons and cleared jams
Rosenthal & Rosenthal Inc – Credit Dept. New York, NY
ARCHIVES SUPERVISOR Dec. 1997-Apr. 2000
Promoted to supervisor within six months after demonstrating efficiency and leadership.
Achieved optimal department performance bringing the operations up-today after many
years of backed up work.
Accountable for successfully transition to a new electronic filing system to replace the old
manual one attaining better, faster and more reliable work flow.
Oversaw work and performance of six employees while keeping them motivated.
Prepared monthly reports of the goals achieved.
Made sure deadlines were met.
Organized and maintained alpha numeric filing system.
Manually retrieved and delivered invoice copies upon request.
Operated macro film machine:
oPrepared and scanned invoices into the machine.
oRetrieved documents and distributed them upon request.
Filing, faxing, receptionist and data entry.
Retrieved Business Information Reports from Dun and Bradstreet.
Answered Order Board phone calls/entered loan request into the credit system.
Processed checks for the Bankruptcy and Insolvencies Dept:
oCalculated and subtracted interest and suit fees.
oApplied principals to accounts/recorded numbers into company books.
Served as translator between clients and other personnel.
Bronx Educational Services Bronx, NY
ACCOUNTING ASSISTANT (Intern) Feb. 1997-Apr. 1997
Reconciled bank ledgers.
Recorded daily transactions and expenses into company’s books.
Calculated employees’ time sheets and recorded hours.
Answered phones and recorded messages.
Provided service information to the public.