JOHN LEONCE BBA LSSGB
(Cell) 847-***-**** • email@example.com
MANUFACTURING / DISTRIBUTION / LOGISTICS / LEAN Six Sigma Green Belt
Management professional with extensive experience in the development, growth, and leadership of personnel. Holistic strategist and expert tactician, able to synthesize information and develop decisive action plans in intensely demanding situations. Customer focused leader and great team builder, committed to delivering the highest level of service to internal and external customers.
Proven ability to align human resources with enterprise objectives.
Demonstrated aptitude for fostering collaboration among diverse groups of stakeholders in challenging, fast-paced environments.
Well-earned reputation for outstanding work ethic and consistent record of leading by example.
Exceptional people skills with the ability to motivate others.
Manufacturing • GMP’s • Warehouse Operations/Logistics • Shipping • Receiving • Safety • Hazardous Materials
Customer Relations • Team Leadership • Training • Labor Relations • Human Resources • Project management
Cycle Count ۰ Forklift Operator/Trainer • Material Handler • Oral/Written Communication • Conflict Negotiation • 3PL Documentation and Record Keeping • Investigations • Performance Evaluation • Process Improvement
Medline Industries, Inc. Dynacor Division February 2017 – February 2018
Assistant Production Manager
Managing both sterile and none sterile production departments with a 130 plus employees combined of Medline and temporary contract workers.
Over saw implementation of KAIZEN methodology as part of maintaining and sustaining the continuous process improvement program
Recording and reporting daily performance results
Motivating, coaching, and counseling employees
Fully utilizing top notch internal customer service expertise resulting in better external customer care
Maintained and sustained a work environment that fostered inclusion and acceptance
WISCONSIN PRECISION CASTING CORPORATION East Troy, WI
Plant Supervisor - Certified Investment Casting Specialist - Feb 2015 – Aug 2016
Lead technicians within the work cell and the performance results
Updating SOP’s per CGMP’s in a continual process of creating a deviation free work
Inventory supplies are maintained at the proper levels within the work cells
Monitor and maintain a safe work environment
Assist Engineering with accurate standard practices, procedures and routings
Monitor recurring training for all employees
C. H. Robinson Worldwide Elk Grove Village/Itasca, IL July 2013 – January 2015 Warehouse Supervisor Operations Management, QA/QC Manager, Logistics, all shipping receiving, Management of 3rd Party Labor contractor, part of a team to help supervise and oversee a 100,000+ square foot bonded warehouse, supervise operation execution, employee procedures, scheduling, inventory procurement, production tracking, and material movement activity. Ensuring floor personnel are in compliance with operating in a safe manner at all times. Assisting forklift and floor operators with any troubleshooting equipment issues, paperwork discrepancies, material handling questions, conflict resolution, on-the-job training per SOPs, while fostering and supporting a positive, cohesive and professional team environment.
AMERICAN AIRLINES, LAX, Los Angeles International Airport, Los Angeles, - ORD, O’Hare International Airport, December 1999 – August 2012
Sustain high levels of customer satisfaction
Leverage expertise in cargo warehouse operations
Lead role in development and implementation of receiving and shipping of CLC (customer loaded container)
Coordinator of environmental safety to maintain compliance with all State and Federal regulations
Oversee shipment of hazardous materials
Orchestrate fast and effective response to any hazmat spills
Partnering with State and Federal Government agencies when needed
Lead teams of up to 135 combined non-union/union employees.
MASTERSON TATE AND ASSOCIATES, Santa Monica, California • 1998 – 1999
Executive Technical Recruiter
Identified and recruited top-level talent across IT specialties
Matched unique skill set of each professional with appropriate Fortune 500 position.
RALPHS GROCERY COMPANY, Los Angeles, California • 1987 – 1998
Oversaw day-to-day operations of produce department leading team of 5 – 8 employees
Contributed to bottom line with design and implementation of operations improvements
Directed in-store training function for site and served as senior member of Human Resources department.
EDUCATION / PROFESSIONAL DEVELOPMENT
LEAN Six Sigma Green Belt
Investment Casting Institute Certified - Pittsburgh State University
Graduated Robert Morris University BBA
Graduated Santa Monica College AA Business Mgmt Leadership
Hazardous Materials - Certified Lead Environmental Coordinator
Customer Relations - Certified Local Customer Relations Officer
Warehouse Operations - Certified Customer Service Manager
OSHA Safety and Health Program Management Guidelines
Microsoft Office • Sabre • PowerPoint • Excel • Access • SAP • NAVISPHIER • AS400