Technical Implementation Officer

Jordan Clauberg

***-** ***** ******, ******, NJ *7430 • 973-***-**** • **************@*****.***

PROFESSIONAL EXPERIENCE

Bruderman Asset Management, Suffern NY Technical Implementation Officer

March 2016 - PRESENT

●Researched, introduced and oversaw implementation of new technologies and services within the organization

●Initiated, planned and led regular information security training sessions with key end users in the organization

●Advised the C-suite regarding IT strategy and policy to increase efficiencies and manage risks

●Adhere to compliance standards to ensure standards & regulations policies are met

●Worked within the Operations team and closely with Compliance teams to identify and manage risk across the organization through policy implementation

●Worked with vendors for incident response and testing

Vandham Securities, Montvale NJ IT Project Manager / Systems Administrator

January 2014 - January 2016

●Managed the trading environment PC/Applications across multiple vendors and platforms Windows XP / 7

●Managed multiple projects including the migration of Trading OMS/Fix Connections, Cisco networking infrastructure, and Exchange servers / email archiving

●Guided the work of multiple 3rd party vendors and technical teams to keep projects within scope and achieve solutions that met projected project timelines

●Provided prompt on-site and remote support to over 50 Executive level users

●Worked with vendors for SaaS solutions and maintained cost-effective solutions

●Advised leadership and provided recommendations by using cost-driven analyses to highlight opportunities for cost-effective and more stable environment solutions through migration to other technologies resulting in 12% savings in overall operating costs

VJV IT Consulting, Fort Lee NJ Systems Engineer

October 2011 - January 2014

●Built and maintained excellent relationships with 15+ assigned client accounts. Windows XP/ 7 / MAC

●Managed trouble tickets and scheduling for 300+ users

●Maintained systems for clients across multiple industries including Finance and Trading, Advertising, Construction, Property Management, Networking

●Resolved issues for all clients prioritized by time sensitivity

●Maintained and produced accurate documentation for clients and on-site IT infrastructure

●Collaborated with team in order to provide SLA time standards to all clients based on trouble tickets

●Acquired Cisco Certifications as required by employer including CCSE/CCSA and CCENT

Sixth Avenue Electronics, Springfield NJ Help Desk Manager

March 2009 - October 2011

●Coordinated all schedules of the IT staff for long term projects and daily tasks

●Managed and documented all IT related issues and fixes and inventories

●Lead Installer/Support for Triversity/SAP POS System for company-wide rollover (400+ pc’s)

●Supported 19 stores and 3 corporate locations in a 24/7 support environment throughout NY/NJ/DE/PA

●Assisted in troubleshooting network connectivity issues from Single PC to company-wide outages, contacting ISP for area outages and using standard troubleshooting techniques for localized outages

EDUCATION

Bergen Community College Cisco CCNA Routing & Switching

Completed: November 2016

CERTIFICATIONS

CompTIA Security+ - July 2018

Cisco CCENT (currently expired)

SKILLS

End User Support, Customer Support, Windows, Linux, Active Directory, Networking, Server Hardening, Identity and Access Management, Asset Management, Public Speaking, Project Management, Vendor Management & Negotiation, LAN/WAN, OSPF, BGP, Switches/Routers

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