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Compliance Processor

Location:
Falls Church, VA
Salary:
50000.00
Posted:
September 29, 2018

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Resume:

CHARLENE TURNER

**** **** *** ** **** ***

FALLS CHURCH, VA 22042

Email LinkedIn Profile Twitter/Blog/Portfolio

To secure a position in Compliance which will use my compliance regulatory skills and abilities to the fullest.

Experience

Field Compliance Processor

Company Name Allstate

Dates Employed Apr 2011 – Present

Employment Duration 6 yrs. 11 mos.

Location Washington D.C. Metro Area

Routine Compliance reviews using established processes, procedures and tools. Ensures quality and timeliness of work and escalates any outstanding issue to Compliance Manager. Review of regulatory requirements, internal controls, and changes, assessing the impact of changes to regulatory requirements and internal controls to the claims process, and communicating regulatory requirements, internal controls and changes to Field employees.

Certified Pharmacy Technician

Company Name CVS Pharmacy

Dates Employed Oct 2005 – Present

Employment Duration 12 yrs. 5 mos.

Location Washington D.C. Metro Area

Prescription inputting and processing. Inventory Controls. Customer Outreach. Strong customer interaction to ensure a positive experience.

Claims Senior Service Specialist

Company Name Allstate

Dates Employed May 2010 – Apr 2011

Employment Duration 1 yr.

Location Washington D.C. Metro Area

Made and maintained a connection with the customer by understanding and meeting their needs; served the customer with empathy; and followed up to ensure that the customer needs have been met. Served as the body shop liaison to ensure proper repairs were completed to customer vehicles.

Personal Lines Senior Auto Processing Specialist

Company Name Allstate

Dates Employed Jun 2003 – May 2010

Employment Duration 7 yrs.

Location Washington D.C. Metro Area

Made and maintained a connection with the customer by understanding and meeting their needs; served the customer with empathy; and followed up to ensure that the customer needs have been met. Served as the body shop liaison to ensure proper repairs were completed to customer vehicles.

Recreation Aide

Company Name United States Department of Defense

Dates Employed Jan 1991 – Jun 1997

Employment Duration 6 yrs. 6 mos.

Location Washington D.C. Metro Area

Recreational morale. Assisted in program facilitation. Data Trek processing of ID badges. Assisted with facility organization and facility maintenance.

Education

American InterContinental University

Field of Study

Business Administration and Management, General

Dates attended or expected graduation 2004 – 2005

American InterContinental University

Field of Study

Human Resources Management and Services

Dates attended or expected graduation 2004 – 2005

Certification

Certified Pharmacy Technician October 2005 -- Present

Language



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