Receptionist, Clerk, Switchboard

Pamela D. Brantley

*** ***** ***** *****, ** ****8

Cell: 478-***-****

Home: 478-***-****

E-Mail: ***************@*****.***

Objective

Detail-oriented and organized. Strong organizational, technical and analytical skills. Highly qualified at creating effective organizational and filing systems. Highly effective at handling confidential information and identifying system improvements with ease. Maintains an environment which goes above and beyond given job responsibilities to achieve superior results. Excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals.

Experience

Houston Medical Center

Switchboard Operator

10/20/2014 – Present

●Answer all incoming calls to the getting the calls to the right business offices, other hospital departments, patient rooms, and calling the codes when ask to do so. It is extremely important to make sure all calls are sent to the right area.

Retired from Robins Air Force Base (Offered Early Out Retirement) 08/2012

Warner Robins Air Force Base- Management Analyst 01/2000-08/2012

●Assisted assigned group leadership in providing and completing personnel and staffing actions to support the right person in the right place at the right time, monitored and processed all personnel paperwork through completion to

include: recruit/fills, reassignments, promotions and separations.

●Made all necessary preparations to conduct interviews.

●Initiated all training requirements for personnel in group.

Warner Robins Air Force Base – Management Analyst/ Clerk 12/1998-01/2000

●Provided administrative services/support services for directorate.

●Served as the focal point of administrative processes, meeting as needed with a team of technical/clerical personnel for input and recommendations on how to accomplish the job more more efficiently.

●Gathered statistical data and other required information for special projects from various reports, listings and other various resources.

Warner Robins Air Force Base – Secretary/Office Automation 10/1981-12/1998

●Served as principal office assistant, preparing a variety of clerical and procedural task in support of the office.

●Received calls, composed correspondence, reviewed outgoing and incoming mail, schedule conference rooms for meetings.

●Maintained supervisor’s calendar using discretion to establish priorities and schedule of meetings.

●Served as liaison between supervisor and subordinate personnel on administrative policies, procedures, and special assignments.

●Maintained various office files.

●Maintained time and attendance for office personnel within organization.

Education

High School Diploma

Skills/Highlights

●30+ years of government experience at various administrative level

●Self-motivated, goal oriented, see a task through completion.

●Organizational skills, time management.

●Strong interpersonal skills

●Proficiency with Microsoft office, Excel, spreadsheets and PowerPoint.

References

1. Ms. Heather Hill, Chief of Logistics, Robins AFB GA

Email: *******.****@**.**.***

2. Ms. Ashley Otto, Warner Robins AFB GA

Email: **************@*****.***

3. Ms. Judith Craig, (Retired) Robins AFB GA

Email: ********@*****.***

4. Ms. Bonnie Jones Herren, (Retired) Robins AFB GA

Email: **********@*****.***

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