Service Technician

Street *ta

Brisas del Golfo, Ph Los Alpes, Panamá City, Panamá

(507-******** [Sitio web]

*******************@*****.***

LUIS CARLOS MADARIAGA MERINO

PERSONAL

OBJECTIVES

Represent my employer professionally & ethically utilizing my experience and knowledge. Gain experience & develop myself professionally. Expand my skills & knowledge to provide opportunities & value to my employer. Enjoy personal satisfaction from my work. Achieve personal & career objectives.

PROFESSIONAL

ACHIEVEMENTS

AS A TECHNICIAN

I was able to perform the following process as part of my responsibilities were: Inspect, assemble, disassemble, dismantle, evaluate, calibrate, test, adjust, diagnose and solve problems in the machine systems such as: engines, implements, transmission (mechanics), torque converter, direction, steering, brakes, differentials, final drives, and air conditioner. AS A TECHNICAL ADVISOR

Provide technical expertise to service management and team on regular basis. Actively provide input and feedback to service team in achieving service benchmark and KPI. Monitor and evaluate the compliance with repair and maintenance guidelines provided by the company.

Provide guidelines to service personnel in solving technical problems. Provide explanation to service group of technical process and procedures, while actively developing process efficiency according to guidelines, KPI’s and updated information. Share expertise in technical solutions by actively developing servicemen and service management in best practice repair and maintenance process Provide recommendations for enhancement of technician skills and composition of direct service workforce (ratio of mechanics, technicians and master technicians). AS A SUPERVISOR

Supervision and control of maintenance activity and equipment performance data. Directly accountable for a team of national & expatriate staff. Plan and evaluate the implementation of manpower development, identify and recommend subordinate development according to competency needed. Supervise and control all field and shop maintenance and health activities to meet benchmark quality standards

Supervise and control the process of breakdown diagnosis to optimize accurate troubleshooting.

Control the preparation and implementation of the maintenance plan, assess safety and risk of jobs and determine task priorities according to available resources. Develop medium to long-term component and piece part forecasts to ensure parts and logistics requirements are met.

Página 2 Luis Carlos Madariaga Merino

AS A PRINCIPAL ADVISOR IN RELIABILITY ENGINEERING

My role was analyze and supervise all the standards, contamination control and condition monitoring processes of equipment maintenance with the object to anticipate premature failures, contributing the reliability increase through procedure’s recommendations for the maintenance repairs, warehouse parts/components storage and transportation to and from site, according to certification standards, technical specifications, contractual, standards and manufacturer’s protocols of IIASA Panamá. SKILLS AND

KNOWLEDGE

I have a high skills level & technical competence. According with a Caterpillar ranking I can be consider as Mentor or Technician specialist in machine systems level V. That's mean that I am able to:

Use SIS (Service Information Systems) to determine parts list. Perform logical step by step process of failure analysis on defects Create technical reports of AFA (Applied Failure Analysis) and machine components.

Manage; supervise repairs of machines and mentoring components. Certify skills for a lower level technician

Collaborate on technical trainings, determining training opportunities. Participate in technical projects such as: (Continuous improvement) CI projects, Six Sigma projects, commissioning, etc.

Provide technical operation consultancy and maintenance on Caterpillar machines.

Perform activities and assign functions accomplishing with the safety regulations and contamination control procedures.

WORK HISTORY PRINCIPAL SUPERVISOR ASSIGNED TO COBRE PANAMÁ, IIASA PANAMA, PANAMA 12/10/2013 to Present

TECHNICAL ADVISOR SUPERVISOR, GECOLSA, COLOMBIA

01/18/2002 to 08/06/2013

EDUCATION INSTITUTO TECNICO CARL-ROS, BARRANQUILLA COLOMBIA Automotive and Diesel Technician

UNIVERSIDAD A DISTANCIA ANTONIO NARINO, BARRANQUILLA, COLOMBIA Ingeniero Electro-Mecanico, in the 8th semester, culmination in progress. PERSONAL

REFERENCE

Name: Donal Thompson

Occupation: Cobre Panamá Project FQML

Phone: +(507-********

Página 3 Luis Carlos Madariaga Merino

Name: Eddie Madariaga

Occupation: Manager MTU-Friedrichshafen

Phone: +(491-*********

Name: Brendan Foote

Occupation: Mining Director

Phone: + (507-********

Contact this candidate