QA Analyst

Resume:

Bhavina Patel

*** ********** **.

Dyer, IN 46311

Cell Phone: 847-***-****

Email ID: ***********@*******.***

Objective:

Seeking Challenging career as a software Quality professional

Professional Qualification:

Proficient experience in Manual and Automated Testing of GUI and functional aspects of the Client Server and Web based Applications on multiple levels of SDLC and Testing Life Cycle (STLC) using tools such as QTP, ALM and Quality Center.

Quality Control professional with over 3 years of experience in testing client server and web based applications.

Expertise in ensuring that the application adheres to established methodologies.

Knowledge in performing quality assurance activities throughout the software development life cycle.

Expertise in all quality related documentation (Test planning, Test cases, Test scripts, Test data, and status reports).

Strong ability to work collaboratively and update communications with Business Analysts, testers, developers and other team members in complex testing projects and in the overall enhancement of software product quality.

Strong ability to learn new applications quickly. Attention to details with emphasis on accuracy and quality.

Quick learner and has the ability to adapt to changing priorities.

Team player and possesses good organizational, written and verbal communication skills.

Technical Skills:

Test Management : HP Application Lifecycle management, HP quality Center

Regression Testing : HP Function Tester, Quick Test Professional. Selenium

Defect Tracking Tools : Quality Center, JIRA.

Program Languages : Java, JavaScript, JQuery, VB Script, C, C++

Other Tools : MS Office, MS Projects, and Visio.

RDBMS : SQL Server.

Operating Systems : Microsoft Windows, Mainframe

Education/Honors:

BS in Psychology (2008), Elmhurst College, Elmhurst, IL

Certification : DISM

Certified QA Tester

Professional Experience:

Cognizant Technology Solutions – Waukegan, IL May 2018 – Present

Validation(Test) Lead/ Software QA Engineer

Description: Client company – Abbott. A huge laboratory with many different projects. Abbott is dedicated to improving health care by providing high quality, safe, effective, products and ensuring compliance. This is achieved through a commitment to quality and the continuing effectiveness of the quality management system to meet customer and regulatory requirements.

Accomplishments:

Work as a Validation Lead.

Use Agile and Waterfall Software Development Methodology.

Write Test Plan, Validation Plan, Test Summary Report.

Do Requirement Analysis, Test design, Dry Run, Validation, and Test closure.

Participated in defect review meetings.

Retested defects after being resolved.

Communicated the details of the testing with Business Analysts and project team members.

Attended meetings for walk through of test cases, Demo for next project/Sprint etc.

Attended Defect Triage meetings.

Tools: Microsoft Office, Excel, Internet Explorer, Google Chrome, Safari, ALM, QC

Technical Environment: Java server database, Excel, JIRA, Salesforce, SQL

Blue Cross Blue Shield of Illinois – Chicago, IL August 2017 – May 2018

QA Analyst

Description: Blue Cross and Blue Shield of Illinois, a division of Health Care Service Corporation, a Mutual Legal Reserve Company, an independent licensee of the Blue Cross and Blue Shield Association. I was involved in testing the variety combination of Requests using Web Applications for Entities, OOS provider and Local provider.

Accomplishments:

Worked as a QA Analyst.

Used Agile Software Development Methodology.

Worked with Developer, Business Analyst and technical team.

Review functional/design specifications, and other relevant documents to extract test requirements.

Tested the application with positive and negative inputs.

Wrote the Test cases and Test Plan and executed the test cases.

Wrote the Test Scenarios based on Functional Document

Categorized defects based on severity and reported them by assigning the appropriate priority to developers for resolution.

Used JIRA to log defects.

Participated in defect review meetings.

Retested defects after being resolved.

Communicated the details of the testing with Business Analysts and project team members.

Attended meetings for walk through of test cases, Demo for next sprint etc.

Attended Defect Triage meetings.

Tools: Microsoft Office, Excel, Internet Explorer, Google Chrome, Safari, ALM

Technical Environment: Java server database, Excel, JIRA, Salesforce.

State Farm Insurance - Bloomington, IL January 2014 – May 2015

QA Tester

Description: Empower is a state-of-the-art, enterprise-wide loan origination system. I was involved in testing a web based auto insurance application where organizations and customers can get their commercial and personal auto insurance Quotes and claim online.

Accomplishments:

Worked as a QA Tester

Worked with Business Analyst and technical team.

Reviewed functional/design specifications, and other relevant documents to extract test requirements.

Test the application with positive and negative inputs.

Wrote the Test cases and Test Plan and executed the test cases.

Wrote the Test Scenarios based on Functional Document

Categorized defects based on severity and reported them by assigning the appropriate priority to developers for resolution. Actively being participated in defect review meetings.

Communicated the details of the testing with Business Analysts and project team members.

Tools: Microsoft Office, Main Frame, Excel, quality Center 10.0

Technical Environment: SQL server database, Excel, Quality Center, ALM

Sears - Chicago, IL December 2012 - December 2013

QA Engineer

Description: Sears Marketplace is an innovative community that allows merchants customers to buy everything on store and online. I was involved in testing online shopping website for appliances.

Accomplishments:

Reviewed Requirement documents for business requirements and expectations.

Analyzed functional requirements with the business Analyst & development teams.

Conducted walkthroughs with development team to discuss requirements clarifications.

Developed Test Plan, Test Scenarios and Test cases based on the requirement documents.

Reviewed Test cases with business team to assign priority and get the sign-off to move forward with testing.

Executed test cases and reported test results.

Worked on defect management to log defects, track defects, assign defects, test defects and close defects for claims testing and debugging.

Maintained Bug Track and co-ordinate with Development team in fixing the Bugs.

Defects were tracked and prioritized using the HP Quality Center (QC) and analyzed variation between Expected and Actual results.

Involved in Integration testing and End-to-End testing with other impacted systems and trading partners.

Coordinated with technical teams and functional leads for Issue and defect resolution.

Actively participated in the Test plan review meetings, Walk through, Weekly meetings.

Interacted with the developers to resolve any technical issues.

Involved in Back-end testing of the application using SQL Queries.

Participated in team meetings with developers as well as Testers.

Maintained cordial rapport with development team and testing team.

Prepared documents to communicate about the status and progress of the testing efforts with Quality Assurance Managers.

Actively participated in Reviews in the Testing process.

Worked closely with program developers to ensure that the application development met the user expectations and was also a part of User Acceptance Testing (UAT).

Tools: HP Quality Center 10.0, Microsoft office, UNIX, LINUX

Technical Environment: SQL Server database, Java, C+, C++

Walgreens - Chicago, IL April 2012 - October 2012

QA Tester

Description: Walgreens maintains and supports Pharmacy, Photo and Daily Living application. I was involved in processing website applications including inventory updates, catalog integration, feeds processing, updates the web site for promotional offers to customers.

Accomplishments:

Prepared Test Plan from the Business Requirements and Functional Specification.

Involved in reviewing and analyzing the functional requirement documents with the Business Analyst & stakeholders.

Developed test strategy & test plan and reviewed with all stakeholders, Development team, Infrastructure team and other teams.

Performed database testing by using SQL queries

Preparing daily status reports and defect reports.

Tested the outgoing links from all the web pages from specific domain.

Updated the status of the testing to the QA team, and accomplished tasked for the assigned work to the Project Management team regularly.

Collaborate, Coordinating, communicate, create offshore onshore (onsite) day-to-day activities

Reported bugs and tracked defects using JIRA.

Managed and executed the test process, using Agile Methodology

Planned and worked flexibly to meet the dead lines.

Tools: Microsoft Office, Quality Center, Quick Test Professional

Technical Environment: Oracle, SQL, Linux, Agile, HP-ALM, JIRA

References: Available upon request.

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