Technical PM, CSM

CHANCE SPANN TPM

PMP, RMP, CSM, ITIL

*********@*****.***

SUMMARY:

Award Winning Digital Management Professional (Agile/Waterfall PMP/CSM/PMBOK) offering expertise in all aspects of digital development, infrastructure, Mobile/POS iOS/Android applications e-commerce and microservices digital transformation.

EXPERIENCE:

2013 – 02/2018

Nerium International LLC, Addison, TX

Technical Project Manager/ Ecomm/Platform Development Manager LiveHappy.com

Live Happy LLC: (Acquired by Nerium 2014)

Managed Complete Enterprise build of Live Happy infrastructure, architecture microservices and UML documentations. Technical Requirement's Documentation, Business Requirements Documentation, server spin up, maintenance, contract negotiations. Front/Back end build of Livehappy.com: Drupal, Ecommerce of store.livehappy.com (retail) Magento Community, Live Happy Digital Edition mobile application iOS/Android available on iTunes/Playstore: Adobe DPS/AEM and various eCommerce event POS/microsites and special events ie happyacts.org: WordPress.

Vendor management domestic and offshore (India, Vietnam, Philippines). Budgeting, purchasing of hardware, modules, extensions/services and AP reconciliation of billing. Managed all engineer/development resources, contract negotiations, Agile based methodology on a daily basis domestic and offshore teams. All integration practices into logistics applications for fulfillment of eCommerce. WMS cloud-based applications: NetSuite/Sage. Main point of contact on all TPM projects, managed through to delivery, reported to CEO. Worked with cross functional teams, IT (inhouse and offshore), Marketing, Procurement, Creative Merchandising, and Accounting.

Nerium International LLC: Mobile Development/Applications and POS systems

Managed all facets of development front end and back end of various projects including the implementation of International non-commissionable sales infrastructure for large events (5 to 10K attendance), brick and mortar POS and cloud-based eCommerce applications iOS/iPad/Magento/iTunesConnect/Testflight. SmartOSC X-POS, Revel Systems and Square. US, Japan, Hong Kong, Korea, Australia, Austria, Germany, Colombia, and Canada. Led offshore teams for development and integration/implementation (US, Vietnam, India, and Philippines).

Traveled abroad to interface with Nerium international GMs and international teams. Lead in strategy in requirements documentation and gathering. BRD/TRD/UML microservice architecture. End to end SAAS Implementation and delivery of eCommerce platforms Opensource/Community/Enterprise. Integration of payment gateway systems and deployment: Cybersource, Authorize.net, Total Apps. Implementation to in house ERP platforms (JDE, SAP). Fulfillment integration for eCommerce domestic and abroad (Netsuite, Sage).

Implementation and day to day management of CMS/Analytics/PM Method platforms. (Jira, Confluence, Team Calendar, TFS, Rally, MS Project, Visio. Magento Community, Sitecore, Drupal, WordPress, Squarespace, Adobe Site Catalyst, Omniture, Alfresco, Sharepoint).

All budgeting, Integration best practices in PHP .NET, JEE environments. Front End HTML5, CSS, JS ITIL (Foundational) infrastructure including server spin up, MS Version (10) migration, transformation, consolidation and DC management onsite or vendor i.e. Rackspace Worldwide. End to End Mobile application development and implementation iOS and Android. Web based "responsive". Main point of contact for international development of POS systems and eCommerce. Cross functional internal/external international teams. Reported to CEO.

2008 – 2013

Consultant/Contractor Onsite/Remote W/Travel 50% Multiple Companies

Senior Project/Program Manager/Digital Producer/Director

Implement PM methodologies e.g. Agile/Waterfall/Lean. Scrum meetings: Daily Stand-up, Sprint Planning, Backlog Refinement, Story Point Estimation, Sprint Review, and Sprint Retrospective.

Leads and tracks to identify and resolve impediments and shields team from blockers during Sprints.

Tracks various metrics, charts and Team Velocity to help the team successfully deliver working software and enable continuous improvement.

Assist or lead to refine and prioritize the backlog so that the team has a prioritized backlog for the next sprint. Traditional Project Management experience managing projects with multiple cross functional teams.

Provided project management controls, project plans, timeline and schedules. Tracks progress on projects against planned milestones and timelines. Leads project meetings and captures all detail to include key project decisions. Jira, TFS, Rally, MSP. Projects ranging from website development from conception to delivery, mobile application development (IOS, Android, BB), Social Development including Facebook/Twitter/etc.

Responsible for all aspects of the management e.g. discovery and BRD/TRD, UML documentation and architecture, SDLC, timeline development, business requirements, budget management, reconciliation, and overall quality of all internal departments/resources involved as well as all external entities and vendors. Analytics campaign performance measurement, Omniture, Google Analytics. Ad unit development and implementation as well as media buy. eCommerce platform development. Alfresco, Magento.

Companies: The Integer Group, The Marketing Arm, FL2 (Focus Logic 2), International Bowling Congress, Me-Interactive LLC

Client work: American Family Insurance, Regency Gas, 7-11, Fed-Ex, AT&T, Wireless Ronin Technologies, Ace Hardware, Travel Meadows, Stashdaddy, Vail Mountain Community Portal, Western Union Digital Signage in Store “Yes Box” campaign.

2006 – 2008

TM Advertising (Formerly Temerlin McClain), Dallas, TX

Director of Interactive & Production / Senior Producer

Managed Interactive Department at TM Advertising. 15+ direct reports: Front End Development, HTML, JEE, CSS, Backend development, .NET, Java, PHP, Project Managers and Flash Development. Managed all hosting and infrastructure scenarios. Managed all budgets on Fortune 100 clients into the millions of dollars. Oversee all phases of production from conception of project, architectural and UML, build phases, delivery and post mortem. Client facing with an emphasis on Transformation and New Business.

Oversee all BRD, TRD, MSP timeline generation, and cross functional teams to budget reconciliation.

Nick Named “Money”, for implementing a new process and bringing greater efficiency.

Client Work: American Airlines, Nationwide Insurance, Discover Card, Bell Helicopter, Prostaff, XBOX, Nintendo

2005 - 2006

Moroch, Dallas, TX

Senior Interactive Producer

Responsible for the execution and process of interactive projects. With budgets 1on simultaneous client projects. Lead and assist on the initial scope of projects and align client facing BRD's, TRD, information architecture for front end and back end as well as hosting and infrastructure.

Participate with ability to lead creative, strategic concept and development meetings to be client facing.

Manage all servers and database configurations as to recommend on projects, contract negotiations (Neospire). Well versed in all media required buy scenarios and logic via Ad Units/Banners.

Client work: McDonalds, Citracal, DART, Mattress Giant, Monster.com

1996 – 2005

Blockbuster Inc., Dallas, TX

Sr. Producer/PM Brand Team Corporate

Management of execution of brand across multiple mediums online Blockbuster.com eCommerce and Blockbuster TV in-store monitors. Oversee CMS (Vignette) and streaming technologies (Encoded video and integration of online portal/eCommerce. Oversee content rundown and advertising placement online and Blockbuster TV in store monitors. 5800 stores nationwide.

Owned management of brand online and in-house and external post production facilities and processes for Blockbuster TV. Oversee external exhibits/events e.g. Star Fair of Tx. Blockbuster Memorabilia Exhibit.

Management of budgets and invoicing for all internal and external vendors and clients. Owned continuity of marketing implementation strategy of creative and brand via in-store digital signage, POP, radio, direct mail, email, and online.

Digital editor and motion graphics (Avid, Final Cut Pro, Adobe Premiere, After Effects) and encoding (Media Clean, Squeeze).

CERTIFICATIONS:

PMP X5 years- Currently expired as of 2018 needs to be reinstated

RMP, ITIL (Foundational), CSM

Excellent references available upon request.

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