SARFRAZ UL HAQ
Cell Phone 617-***-****
●Multiple years of work experience in quality assurance and testing for software and hardware.
●Strong technical background in design verification, testing, troubleshooting and technical support.
●Vast experience in telco, and enterprise complex solutions testing and design validation .
oSoft Switch Media Gateway, Intelligent Gateway, RBS (Radio Base Station), PoC (Push-To-Talk Over Cellular Phone ), Call Recording Platform and Web Servers installation, configuration and testing.
●Hands on experience in VM deployment of virtualization and OpenStack cloud environment.
Genesis Networks Global Service /Client AT&T 09/2013 To 03/2018
Design Validation Engineer
Enhanced Push to Talk (EPTT) Project:
●Designed developed and maintained test cases for mobile devices (iOS and Android).
●Testing and validation of Mobile phones Push to Talk, application on iOS and Android OS. Variety of mobile phones e.g. iPhone, iPad/iPod, Samsung, Motorola, Sonim etc.
●Executed manual testing on mobile devices.
●Logged bugs in bug tracking system QC.
●Vendor Management (Bug Fix & Software Upgrade prioritization/scheduling, Vendor Documentation).
●Troubleshooting skills utilizing protocol analysis applications such as Tektronix IRIS, and Wireshark.Worked as an EPTT Engineer in CPE Device Certification AT&T Lab.
●Analyzed SIP messages using Wireshark.
Mobile Call Recording (MCR) Project:
●As a part of MCR team, AT&T deploys a new Hosted Voice Service (vHV) on a Virtualized Platform leveraging the AT&T Integrated Cloud (Openstack cloud).
●Functional testing of application.
●Responsible for feature, regression and performance testing.
●VM creation/snapshot of virtualized components using Horizon Dashboard GUI OpenStack cloud environment.
●Verifying different mobile call and call recording.
●Participated in design validation of Mobile Call Recording.
●Executed tests and load running.Composed, edited and analyzed report of MCR load.
Collaborate Call Recording Project:
●Wrote and executed test plans.Entered defects and verified after fixes.
●Executed integration and regression testing on Call Recording Platform (Dubber).
●Using IRIS and Wireshark analyzed SIP messages for troubleshooting.
The Select Group, NC / Client Client Tekelec 08/2012 - 07/2013
Professional Services Engineer (PSE)
●Installed and configured Tekelec Diameter Signaling Router (DSR) . Supporting Customers on site and remotely.
●Installation and configuration of Management servers HP Rack Mount DL 360, DL 380 and BL460c Blade servers.
●HP c-Class system and HP Onboard Administrator installation configuration and testing.
●Installation and configuration of Cisco switches 3020, 6120XG and 4948E rack mount Network switch.
●Travelling to customer sites for installation and configuration of DSR.
●Provided training and assessment of designated Customer for finished Installation/Configuration and/or Upgrade/Backout procedures.
MOTOROLA INC., Lowell, MA 2005-2011
Senior Engineer NPI
Supported installation, integration, acceptance testing and ongoing modification and configuration changes to the Push to Talk platform for Motorola Push To Talk (MPTT)`.
●Installed, configured and tested web servers and Push To Talk Over Cellular (PoC) platform running Linux operating system in House and customer site.
●Built and tested Web servers running Linux operating system (RedHat).
●Performed diagnostic troubleshooting and technical support remotely.
●Developed service documentation and procedures for customers.
●Developed MOPs for new software release.
●Reported software and hardware problems and assisted in prioritizing the importance.
●Participating in PoC projects for Verizon USA, OPTIMUS Portugal, Vodaphone Spain and TELCEL Mexico. Traveled to international customer sites for FOA .
●Configured and tested DotHill SanNet II RAID. Wrote test plans for IMS e.g.; Billing, Voicemail, Conferencing, Call features.
CEDAR POINT COMMUNICATIONS, Derry, NH 2004-2005
Senior Systems Test Engineer
Cedar Point Communications is first in development of integrated Cable media switching system (CMSS).
●Performed interoperability and validation of Class 5 Switch (Safari).
●Tested VoIP, System performance, DOCSIS, Euro DOCSIS, MGCP, SIP, SS7, MTA, CMTS interoperability.
●Worked on Packet Cable networks using internet protocol (IP) technology as the basis for a highly capable multimedia architecture.
●Interoperability of Motorola BSR64000, Arris and Scientific Atlanta MTA’s (multimedia terminal adapter) and cedar point communications Class 5 solution CMSS (Cable media switching system) a new category of voice switching equipment, designed to be PacketCableTM compliant.
●Load testing using Hammer (Load Blaster) and SoftMta tool. Redundancy testing during load running.
SIEMENS NETWORKS CONVERGENCE LLC, Chelmsford, MA 2000-2003
Senior Member of Technical Staff
●Created Product test plans, executed test procedures and reported results.
●Created and executed tests for hiQ8000 (Soft switch), Media Gateway (MG) and Intelligent Gateway (IG) and faults testing. Included, installation and configuration of system, power, thermal, networking, population, redundancy, clock, loop back testing.
●Created SS7 ISUP test plans and executed the tests reported bugs.
●Executed tests for voice and data network management graphical user interface, (NMC) for the VOIP, SS7, data connections and Media Gateway Control Protocol (MGCP) .
●Wrote Faults/Alarm test cases from design specifications and executed test plans. Used protocol analyzer Etherpeak to verify SNMP traps. Performed load testing using Ameritec Crescendo.
BOSTON COMMUNICATIONS GROUP, Woburn, MA 1999 – 2000
Software Quality Assurance Engineer
Used Hammer to execute tests.
●Tested application on Windows NT based platform using Oracle Database.
●Used scripts to run tests on Hammer to ensure quality of prepaid Cards for Cellular Phone. Load testing using Hammer.
COMVERSE NETWORK SYSTEMS, Wakefield, MA 1996-1999
Software Quality Assurance Engineer, R &D
●Created and executed test cases of the enhanced service applications and system administration deliverables on UNIX platforms.
●Installed, configured and tested Voice Mail Systems on International customer sites.
●Visited international customer sites, Telecom Asia Thailand and Paktel Pakistan: Installed, configured and tested Voice Mail systems .
●Telecom Asia Thailand: Visited customer site for Customer Acceptance Test (CAT).
●Sprint labs USA: Performed platform testing in house and at customer site.
●DDI / IDO Japan: Created and executed Administration and platform test cases.
Diameter,SS7, ISUP,G711, MGCP, SIP, ISDN, TCP / IP, UDP, RIP, OSPF
PoC (Push To Talk Over Cellular Phone) CDMA, IMS, Soft Switch, Web servers, Media Gateways, Intelligent Gateway, Cable Media Switching system, Voice Mail, Call Recording Server.
Spectra INET, Hammer, Sunset T1 / T3, T-Berd, HP Internet Analyzer, Ethereal, Wireshark
●BS, Electronics Engineering, Suffolk University, Boston, MA
●AS, Computer Science, Quincy College, Quincy, MA
CERTIFICATES & TRAINING
●Telecommunications Systems Technology Certificate, Northeastern University, Boston,
●Cisco CCNA Training for CCNA Exam, Roger Williams University, Providence RI.
●Computer Telecommunications, University of Massachusetts, Lowell, MA
●Completed Red Hat Linux training RH033 and Red Hat Linux System Administration RH133.
●Novell / LAN C.N.E. Certification Program, Boston University, Boston, MA
Languages English, Arabic,Urdu, Punjabi and Hindi.
USA Citizen no visa processing needed.