Tiffany Watson
**** ********** ** 972-***-****
Duncanville, TX. 75137 ************@*****.***
Skills
I am self-motivated, goal oriented, proficient in planning, organizing, and prioritizing work (assignments). I have the ability to obtain and process information, maintain professional attitude towards staff and customers. Posse strong time management skills and work well with others. Skilled in working in an office supporting several staff members. Knowledge of Microsoft Word, Excel, PowerPoint and Access, TIERS, IMPACT, SharePoint, Case Management
Work Experience
The Sampson Group Insurance Agency-Duncanville, TX 01/2018-08/2018
•Receptionist
•Filed and retrieved customer documents.
•Directs visitors by maintaining employee and department directories
•Maintain security by following procedures, monitoring logbook, issuing visitor badges.
Willis Towers Watson-Richardson, TX 07/2014-12/2017
Work from Home Seasonal Licensed Benefit Advisor
•Assisted Medicare eligible retirees in selecting their insurance plans based on individual needs
•Utilize patience, knowledge, and care when providing and explaining complex information
•Assured client focus and integrity in all interactions with participants to ensure confidentiality of all participant and client information
•Licensed in 14 states
Texas Dept. of Family and Protective Services- Dallas, TX 12/2015-06/2016
Administrative Assistance
•Investigations Unit Administrative Assistant
•Prepare and maintain statistical reports and case records
•Input correspondence, forms narratives, meeting notes
•Case router
•Close cases
All Saints Care Injury and Rehabilitation Clinic- Duncanville, TX 06/2011- 07/2014
Administrative Assistant
•File and retrieve patients documents
•Process patients referrals
•Collections and Billing
Mountain View Community College-Dallas, TX 06/2011- 07/2011
Work Study
Work Study/Student Assistant (Advising Center)
Filed and retrieved student documents
Maintained data entry requirements by following data program techniques and procedures according to the schools policy and procedure
Old Navy at Park Lane-Dallas, TX 10/2010- 08/2011
•Sales Associate
•Cashier
Education
South Grand Prairie High School –Grand Prairie, TX 08/2004-06/2006
Mountain View College-Dallas, TX 08/2006-05/2012
University of North Texas at Dallas-Dallas, TX 08/2016- Present
Licenses
Texas Life, Accident, Health and HMO- 07/2014
Certifications
Business Administration- Human Resource Assistant Certification- 05/2016