Office Customer Service
Resume:
CrystaL D. Dozard
Peoria, IL 61607
[309] 251-6964
To Whom It May Concern:
Over the past several years I have been employed in a position that I work very closely with the public and interact with individuals in a professional manner. In the past, I have worked in a professional office setting in management/
supervision positions. I am seeking opportunities to broaden my experience and knowledge of the professional office and public relations.
I feel that my organizational skills and ability to communicate effectively with the public would be a definite asset to your organization.
A copy of my resume is attached for your review. I would like the opportunity to discuss my background with you in further detail.
Sincerely,
Crystal D. Dozard
Crystal D. Dozard
1922 S. Airport Rd.
Peoria, Il 61607
[309] 251-6964
OBJECTIVE: An office position utilizing my typing, computer, and organizational, management skills and human relations with a growing company.
QUALIFICATIONS: I worked in the insurance industry for 10 years. I received my producer’s license from the Illinois Department of Insurance in February of 1998 for Property and Casualty expiring in February of 2004.
EDUCATION:
1983 – 1987 Diploma, Limestone Community High School, Bartonville, IL.
Fall 1987 Classes included Fundamentals of Transcription and
Human Relations.
EMPLOYMENT:
02/17 – Present
CITY OF PEORIA TOWNSHIP TAX
ASSESSORS OFFICE
Front Office Clerk
Duties and responsibilities include processing
Certificate of Errors, maintaining Home
Improvement exemptions, maintaining Homestead
and Senior Freeze exemptions, maintaining all
class changes per parcel, processing yearly transfer
declarations, assisting customers at the counter, and
notary services.
10/12 – 03/17 BARTONVILLE DINER
Server
Duties and responsibilities included communicating one-on-one with the patrons and assuring their needs are met for a relaxing, enjoyable dining experience.
02/08 – 10/12 TEXAS ROADHOUSE
Server/Training Team
Duties as assigned…same as above.
1987 – 2008 PROFESSIONAL OFFICE POSITIONS
Office Manager, Insurance Producer, Administrative/
Technical Assistant, Team Assistant, Customer Service Representative
Duties and responsibilities included various office
procedures. In the insurance producer profession, I
was responsible for issuing auto and homeowners policies, processing policy endorsements, statements of No Loss forms, reporting all policy claims to the insurance carriers, and quoting potential new policies.
Other professional office duties and responsibilities included typing and proofreading court reports for Case Managers, daily interaction with DCFS for foster care cases, researching and putting marketing strategies into place, reconciling monthly banking statements/balancing accounts, and calculating invoices.
I have held various office positions in the past where I have learned and utilized all assets to my advantage to succeed in the professional office setting. I work very well with the public, and am very energetic/compassionate about my work ethics and ability to perform the tasks at hand.
In the past 10 years, I have worked in the restaurant and food industry. I very much enjoy the fast-paced environment of the one-on-one interaction with my guests. I strive to form a close knit yet platonic relationship with the clientele so they feel comfortable and look forward to their next dining experience with me as their server. My position is an accurate assessment of my personality and self-worth.
REFERENCES:
Dara Reeder
5001 Lauder Ct.
Bartonville, IL 61607
Friend of 40 years
Leanna Whitmore
104 Eaton St.
Bartonville, IL 61607
Friend of 10 years
Val Useini
1420 W. Garfield Ave.
Bartonville, IL 61607
Supervisor @ Bartonville Diner/ Friend of 8 years
Contact this candidate