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Scrum Master, IT Director

Medina, OH, 44256
September 26, 2018

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Certified Scrum Master

**** *********** ****, ******, ** 44256 - Email:

Talented and accomplished IT Director, Sr. Project Manager and IT leader with proven ability to successfully direct information technology, telecommunications and support service projects and operations. Expertise in overseeing technology improvement initiatives and aligning technology services with business goals. Experience with leading enterprise-wide implementations and large spend projects of over 5 million. Experienced in Mobile Apps/eCommerce projects, RFPs, RFIs, meets and exceeds expectations, can assess risk, create scorecards, and deliver reports to executive teams. Previous background in consulting, project management, web development, data warehousing, software/mobile app, accounting, finance and business development. Utilizing Project RACI (Responsible, Accountable, Consulted and Informed), evaluate software and manage implementations. Excellent problem-solving and leadership skills to manage, direct and accomplish corporate goals.


Modis for Goodyear 08/2017 – Present

Senior Project Manager (contract employee, managing multiple projects)

Using Agile, Scrum and Waterfall methodologies to manage multiple projects. Developing a hybrid project management approach as the client is not willing to use just Agile at this time.

Utilized Visual Studio Office and TFS for managing backlogs and sprints. Microsoft Project and PowerPoint for executive reporting, project reporting and project plans. Rolling out Microsoft Teams corporate wide.

Almond Group Technologies 11/2017 – 07/2018

Senior /Chief Consultant (multiple clients and projects)

Helped manufacturing companies with software implementations, network upgrades, .NET eCommerce solutions, NetSuite, infrastructure and telephone planning.

Built and deployed business and eCommerce web sites for Not-For-Profit organizations. .NET, PHP and SQL.

Utilized Agile and Scrum project methodologies to help development teams to deliver mobile applications and software development initiatives.

MainSail, LLC for Matco Tool 06/2017 – 10/2017

Senior Project Manager (contract employee, finishing project)

Used Agile and Scrum methodologies to manage phase 3.0 of a mobile application project and development team. Created and managed the backlog, sprints and daily scrum/stand ups for the project team. I was brought in to manage this project as the previous project manager left to take another opportunity.

Utilized Visual Studio Office and TFS for managing backlogs and sprints. Microsoft Project and PowerPoint for executive reporting, project reporting and project plans. Azure and C# development environment.

V2 TECHNOLOGY for Windstream 08/2016 – 06/2017

Senior Project Manager (full time employee, replacing contractors with Earthlink employees)

Used Agile and Scrum processes for collaboration, self-organization, and working on the cross functionality of teams. Applied the process of meeting with product owners, establishing the backlog and setting up sprints and daily scrum/stand ups.

Utilized Microsoft Project, Jira and PowerPoint for project test cases, project plans and project reporting.

Managed a large IT project ($3M+), responsible for budget, project team, software/hardware acquisition, vendor management and led a project team of 60+ members. Project included upgrading warehouse operations, adding scanners, vendor mobile apps, ERP and JDE E1 interface. This project realized over $9M in recovered assets and equipment.

Managed RFP and RFI processes, evaluated vendor responses, scorecards and software selection.

Managed Windstream initiative to establish SharePoint as the primary document repository. This included limited customizations, site access and creation per business unit and general permissions.

Implemented ERP in an enterprise environment. Microsoft .NET and AWS development environment.

BOOKMASTERS 11/2014 – 01/2016

IT Director (full time employee, lost position due to drastic drop in sales revenue)

Hired to manage the IT Department that was having numerous problems with production issues, disparate software applications, data warehousing and retention of talented team members.

Managed the IT department, responsible for all networks, telephony, hardware, software and business systems/applications. Executive dashboards. SharePoint upgrade to 2013 and led a team of .NET developers.

Completed numerous projects that included .NET, SQL databases, network upgrades, ERP, Metadata and Royalty software acquisition and installations, infrastructure improvements and physical plant security access.

Managed RFP and RFI processes, evaluated vendor responses, scorecards and software selection.

LRSOLUTIONS for VITAMIX 04/2014 – 09/2014

Project Manager (contract completed)

Brought in to help manage a rapidly growing PMO department and oversee several projects using Waterfall and Agile methodology.

Managed RFPs and RFIs, evaluated vendor responses, scorecards and software selection processes.

Managed a Mobile Point of Sale project to enable salespeople to digitize the sales paperwork and sale process at shows, fairs and other remote locations.

Managed a project to upgrade SharePoint 2007 to SharePoint 2013 and redesign the intranet site. Established site access and permissions for a company-wide initiative according to PMO established procedures.

Managed a project to implement a Digital Asset Management product for the Communications and Marketing departments. Select and supervise a third-party integrator for this project.

Managed a new Recipe Database project to organize and place recipes on their websites both domestic and international. Oversee web site code development.


Business Systems Project Manager (full time employee, company sold – office closed)

Managed the .NET online shopping cart and websites, customer enrollment, Social Media and Web Analytics reporting. Rolled out mobile and iPad apps for the sales department.

Managed a project for SharePoint training and site creation for all company departments.

Hands on programming utilizing .NET, HTML and CSS to edit and update websites.

Weekly executive reports, project team meetings, kickoff and end of project meetings.

Managed a Microsoft BI Cubes project to replace numerous reports written in Crystal Reports with BI Cubes, SQL and Excel pivot tables.

Responsible for the SharePoint 2013 upgrade and rebuild of company sites and folders.

Managed a project to upgrade .NET websites, create/implement new SQL and Oracle databases.

Managed over 60 projects converting paper invoicing to EDI and Punch Out technology for customers. Managed an Oracle CRM on Demand Reporting project.

Managed support tickets and troubleshooting projects for Microsoft Commerce.


Group Internet Manager (full time employee, left for position at Barnes)

Increased web site visitor traffic over 100% four years in a row to over 2.2 million visitors per month for company web sites with SEO and proven web marketing techniques.

Create and present weekly executive reports on all internet related business and traffic.

Built and redesigned 28 web sites (sites for news, radio, sports and specialty blogs) numerous times utilizing WordPress and LAMP technology to improve functionality and content offerings. Customized the PHP code for branding, eCommerce and video.

Developed and instituted E-Commerce web sites, web site advertisements and Social Networking which generated almost half a million dollars in new revenue streams and over 28,000 Facebook likes for one newspaper.

Managed RFP and RFI processes, evaluated vendor responses, scorecards and software selections.

Increased SEO results and Google ranking by adding text and key words to the page code. Utilized Webtrends and Google Analytics for web traffic analysis.

DIGITAL BEZALEL, Berea, Ohio 04/2003 – 08/2005

CEO/President (full time employee, closed company due to partner’s health issues)

Full financial and operating responsibility for Digital Bezalel which offered high-end graphics, web design and web development services. Building web sites for the construction, retail, small business, B2B and B2C industries.

Lead all project management teams and tripled company revenues in just 9 months through innovative and proven marketing initiatives like internet directories, SEO, key words and customer referrals.

Built an ASP and MySQL based e-Commerce site for selling tickets for school functions. Added bar code scanning functionality which allowed people to print the tickets on any printer or location.

Also, built many web sites for not-for-profit and artists. Built web sites utilizing ASP and ASP.NET for e-commerce, WordPress, PHP and MySQL for most sites, HTML, DHTML, JavaScript and CSS for custom menus, branding and custom site templates.

NATIONAL CITY, Cleveland, Ohio 01/2000 to 04/2003

Project Manager, Certified PMP (full time employee, left to start my own business)

Worked as a Project Manager on internet related projects with full fiscal and management responsibility for projects including staffing, budget, assets, project tracking and executive reporting. Create and present weekly executive level project reports.

Worked as a Team Lead and Senior Developer on a project team that built a .NET and SQL based internet banking solution. This team of 27 consisted of designers, developers, line of business managers, mainframe programmers, marketing managers and junior project managers.

Managed a project and team of 7 that redesigned and rebuilt the Wealth Management and Mortgage web sites in .NET and SQL, upgrading from straight HTML sites.

Rebuilt the Mortgage intranet application, moved Access database connectivity to SQL and redesigned the customer interface, adding more functionality in a browser-based application.

Worked as a Team Lead and Senior Developer on numerous Internet and internal projects for the bank. Elevated National City's internet banking web site from number 74 into the top 10 (tied for ninth place) on the Gomez ranking of internet bank sites.


ST. PETERSBURG COLLEGE, Clearwater, Florida

Area of Study: Business Administration, Management and Accounting

2 years completed


SCRUM ALLIANCE, 2017, CSM – Certified ScrumMaster

NATIONAL CITY BANK, 2000, PMP - Certified Project Management Professional

NEW HORIZONS, Independence, Ohio, 1996 - An Authorized Novell Training and Testing Facility

CNE - Certified Novell Network Engineer and CNA - Certified Novell Network Administrator

WEB MARKETING, INC., Mayfield Heights, Ohio, 1996

Webmaster course, Certified Webmaster through M.I.T.

Certified in Microsoft Access, Excel, Word and PowerPoint, 1997


E-Commerce, SQL, MySQL, Oracle CRM, SharePoint, Jira, AWS, Azure, PHP, Microsoft .NET, ASP.Net, PHP, Visual Studio, Dream Weaver, web design and development, ERP, CRM, WMS, Business Intelligence, search and query of large database systems.

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