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Michael Foster, MBA Keller, TX 817-***-****
Information Technology Director / Department Management 24-year track record in leading deployment of software products and applications. Innovation-driven professional with diverse experience in providing transformational IT strategies for developing, evolving, and managing software, hardware, and systems. Accomplished in aligning end-user needs with long-term resolutions to complex IT challenges including designing and implementing the latest technologies. Experienced leading geographically dispersed teams in taking projects from concept to launch using scrum and agile methods. Credited with strong ability to identify trends and develop competitive strategies for execution. Skilled in directing the Software Development Life Cycle
(SDLC), Software Test Life Cycle (STLC), and defect lifecycle management. Areas of Expertise
Strategic Planning & Forecasting Stakeholder/Vendor Relations Impact Assessment
Master Data Management (MDM) C-level Relationship Building Policy & Procedure Development
Budget Oversight Staff Recruitment & Training Scaled Frameworks
Influencing Vision Product & Feature Development Data Analysis & Reporting Key Accomplishments
System Capability: Increased Master Data Management system from 6M to 175M identities at Availity.
Flexibility: Integrated team's services into six new products including the data warehouse at Availity.
Solution Delivery: Led the team of 12 in carefully managing client relationships and sought out opportunities to improve customer satisfaction, resulting in successful delivery of 25+ client focused projects executed at IBM.
Cost Reductions: Leveraged strong technical abilities and familiarity with the latest technologies to recommend in-house resources and new vendors, resulting in over 500 thousand in annual cost reduction.
IT Leadership: Served as a “point of resolution,” restructuring organizational practices within the areas of technical project management and deployment of deliverables to maintain the ability to meet project deadlines within budget.
Professional Experience
Availity, LLC, Richardson, TX
MDM PRODUCT OWNER / ENTERPRISE SERVICES ANALYST III, 2011 – Present Improved a portfolio of 6 products by leading data management and analytics teams of 4 in collaborating with product management and development teams on enhancement, integration, and governance of data assets. Manage the full scope of impact assessment, vulnerability, data risk, and IT strategy with the hands-on design while overseeing software licensing and contract agreements, agile project management, integration activities, defect backlog grooming, and defect oversight.
Product Improvements: Shift the focus to continuous innovation by analyzing problems from multiple angles to create functional requirements, user stories, wireframes, test cases, and user guides.
Defect Management: Avoid deviations from targets by managing Just in Time (JIT) decisions, weekly performance analysis and process mapping for design, defect triage, release, data warehousing, and troubleshooting.
Quality Assurance: Advance QA by integrating KPI dashboards for continuous improvement through the processes including, design, release, code support, content management, and 3rd party vendor oversight. Michael Foster Page 2
IBM, Dallas, TX
MANAGING CONSULTANT / SR. PROJECT MANAGER, 2007 – 2011 Enhanced efficiency in client operations with a transformational system framework and architecture solutions by identifying technology improvement opportunities for mission-critical functions within the organization. Led teams of up to 4 internal and 12 client members in the migration, development, testing, and integration operations. Applied an expertise in testing, deployment, administration, and security by acting as a strategist and visionary for IT solutions for higher performance and efficiency.
Technical Direction: Bridged communication gaps between business and technical teams by meeting with client stakeholders and technical teams to coordinate implementation and the API integration strategy.
IT Direction: Achieve initiatives by evaluating client KPI data and outlining roadmaps for success in driving the vision, values, strategic goals, objectives, and action plans within resources and timelines.
Risk Avoidance: Identified application issues, triage issues (environment/deployment/bug), and capture them before deployment by working closely with Application Testers in SIT and UAT environments. Virilion, Austin, TX
SENIOR ENGINEER / PROJECT MANAGER, 2006 – 2007
Defined and led development projects focused on performance and multi-platform initiatives. Managed dynamic teams of up to 8 members to bring innovation and vision to technical product solutions through the traditional waterfall and agile SDLC. Oversaw the project budgets ranging from 50 thousand to over 1 million dollars with full P&L responsibility and KPI reporting. Also handled organizational restructuring, client communication, team leadership, setting up of best practices, vertical market analysis, and partnership recruitment. Established internal Microsoft abilities and aided with several Microsoft .Net based awarded contract negotiations.
Software Improvements: Conceptualized the IT strategy for the digital design and deployment of solutions based on R&D discoveries to create performance-driven software and user-friendly systems.
Lifecycle Management: Steered the organization to achieve annual objectives by defining, deploying, and managing the data/system processing infrastructure, IT operations policy, security, and product goals.
Budget Management: Allocated resources for cost-effective IT results by evaluating infrastructure to create functional and technical solutions using plans tailored to business requirements.
Application Design: Analyzed data and used data modeling techniques to conceive system requirements and specifications for new coding practices and platforms for increased production and efficiency. Instructional Experience:
University of North Texas / Davenport University / Complete Business Solutions Additional History:
Texas Health and Medicaid Partnership, SENIOR SOFTWARE ENGINEER Topaz Technologies, SENIOR SOFTWARE ENGINEER
Van Andel Institute, PRODUCT MANAGER / SOFTWARE ARCHITECT Fifth Third Bank, SENIOR SOFTWARE ENGINEER
BDO Seidman, LLP, SENIOR SOFTWARE ENGINEER
On Track Micro Systems, Inc., APPLICATION DEVELOPMENT MANAGER DPM Consulting Inc., SOFTWARE DEVELOPMENT CONSULTANT CBSI Inc., SOFTWARE DEVELOPMENT CONSULTANT
Education
MBA – Information Technology, University of North Texas 2018 BACHELOR OF SCIENCE – Computer Information Systems, Ferris State University