Susan (BETH) Bollero
Self directed, resourceful and passionate administrative professional seeking a position as an Administrative Assistant. Offer exceptional clerical abilities, strong attention to detail, great proficiency in MS Office Suite, and a proven track record of phenomenal customer service.
Excellent computer skills-MS Word, Excel, PowerPoint, Outlook, and POS Software
Exceptional Problem Solving Skills
Exception People Skills
Agent Relations Manager
First Choice Real Estate
April 2018 – Current
Motivate realtors, develop training programs to teach agents how to acquire clients, assist with paperwork, coordinate and advertise open houses, create advertising flyers, order all branding supplies, and coordinate community outreach programs
Inside Sales/Customer Service Representative
March 2017- April 2018
Enhance and develop relationships with clients, place orders with vendors, track orders from beginning to end. Steady communication with both clients and factories throughout each job.
Retail Sales Consultant
July 2016- January 2017
Assist in store customers in choosing complete entertainment solutions from cellular devices, cellular data plans, DIRECTV, high speed internet, home phones, speakers, blue tooth devices, wearables, protection, and accessories. Complete paperwork for contracts, protect customer information, explain billing and plans. Stay informed on daily changing promotions and rapid changing technology. Meet and exceed company set sales quotas.
Huntsville City Schools
November 2008 – May 2016
Provided key support to Collaborative Teacher at Monte Sano Elementary. Combined Individual Educational Plans with effective measures and various lesson plans to increase concentration, participation, and progress student’s accountability. Implemented learning strategies and set goals using data collected from various assessments. Assisted Computer Technician with implementation of digital devices in classrooms. Provided resolutions to technology issues experienced by teachers and students. Lead dismissal of students each day leading safety patrols and implementing a safety plan.
Stay at Home Mom & Part-Time Pre-K Teacher - June 2000 – November 2008
GTE Wireless/Verizon Wireless- Sales Representative – March 1998-June 2001
Established a history of exceeding company set sales goals. Built relationships with clients and established long term, loyal customer relationships. Identified opportunities, overcame objectives and created solutions. Left this career to be a stay at home mom.
Olsten Staffing Agency- Sales Representative – July 1995-March 1998
Marketed services to job seekers and hiring companies through job fairs, training clinics and sales calls. Presented benefits of staffing services to human resource executives and hiring managers. Placed high quality candidates in positions.
Other employment includes:
Store Manager - Video Concepts
Salesperson - Circuit City
Store Manager - The Mole Hole Gift Shop
Secretary - Bradley, Arant, Rose & White Law Firm
Satellite High School 1982
Satellite Beach, Florida
High School Diploma
Brevard Community College 1984
Santé Fe Community College 1982-1983
Certifications and Awards
Certified through Huntsville City Schools to administer medications
Crisis and Restraint Management Certification
Behavior Management for Children with Autism
Huntsville City Schools Support Staff Employee of the Year (2015)
Liberty Legacy Award Recipient (2016)
PTA Spring Fling Director at Jones Valley Elementary PTA 2009, 2010, 2011, 2012 and 2013.
PTL Publicity Leader at Grace Lutheran School- Huntsville, AL – 2015-2016
Nursery Director - Building Church, Huntsville, AL
Junior League of Huntsville Alabama
Junior Auxiliary of Camden Arkansas
Teddie Brotherton – Retired Collaborative Teacher – 256-***-****
Pat Perkins – Pastor Building Church – 256-***-****
Bambi Salvail – Secretary Monte Sano Elementary – 256-***-****