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Sales Representative Customer Service

Madison, AL
September 26, 2018

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Susan (BETH) Bollero

*** ******** *****, **********, ** 35801 Home: 256-***-**** - Cell: 256-***-****


Self directed, resourceful and passionate administrative professional seeking a position as an Administrative Assistant. Offer exceptional clerical abilities, strong attention to detail, great proficiency in MS Office Suite, and a proven track record of phenomenal customer service.


Excellent computer skills-MS Word, Excel, PowerPoint, Outlook, and POS Software

Self starter

Exceptional Problem Solving Skills

Great Communicator

Exception People Skills


Agent Relations Manager

First Choice Real Estate

April 2018 – Current

Motivate realtors, develop training programs to teach agents how to acquire clients, assist with paperwork, coordinate and advertise open houses, create advertising flyers, order all branding supplies, and coordinate community outreach programs

Inside Sales/Customer Service Representative

Corporate Selections

March 2017- April 2018

Enhance and develop relationships with clients, place orders with vendors, track orders from beginning to end. Steady communication with both clients and factories throughout each job.

Retail Sales Consultant


July 2016- January 2017

Huntsville, AL

Assist in store customers in choosing complete entertainment solutions from cellular devices, cellular data plans, DIRECTV, high speed internet, home phones, speakers, blue tooth devices, wearables, protection, and accessories. Complete paperwork for contracts, protect customer information, explain billing and plans. Stay informed on daily changing promotions and rapid changing technology. Meet and exceed company set sales quotas.

Instructional Assistant

Huntsville City Schools

Appleton Learning

November 2008 – May 2016

Provided key support to Collaborative Teacher at Monte Sano Elementary. Combined Individual Educational Plans with effective measures and various lesson plans to increase concentration, participation, and progress student’s accountability. Implemented learning strategies and set goals using data collected from various assessments. Assisted Computer Technician with implementation of digital devices in classrooms. Provided resolutions to technology issues experienced by teachers and students. Lead dismissal of students each day leading safety patrols and implementing a safety plan.

Stay at Home Mom & Part-Time Pre-K Teacher - June 2000 – November 2008

GTE Wireless/Verizon Wireless- Sales Representative – March 1998-June 2001

Established a history of exceeding company set sales goals. Built relationships with clients and established long term, loyal customer relationships. Identified opportunities, overcame objectives and created solutions. Left this career to be a stay at home mom.

Olsten Staffing Agency- Sales Representative – July 1995-March 1998

Marketed services to job seekers and hiring companies through job fairs, training clinics and sales calls. Presented benefits of staffing services to human resource executives and hiring managers. Placed high quality candidates in positions.

Other employment includes:

Store Manager - Video Concepts

Salesperson - Circuit City

Store Manager - The Mole Hole Gift Shop

Secretary - Bradley, Arant, Rose & White Law Firm


Satellite High School 1982

Satellite Beach, Florida

High School Diploma


Brevard Community College 1984

Santé Fe Community College 1982-1983

Certifications and Awards

Certified through Huntsville City Schools to administer medications

Crisis and Restraint Management Certification

Behavior Management for Children with Autism

Huntsville City Schools Support Staff Employee of the Year (2015)

Liberty Legacy Award Recipient (2016)

Community Involvement

PTA Spring Fling Director at Jones Valley Elementary PTA 2009, 2010, 2011, 2012 and 2013.

PTL Publicity Leader at Grace Lutheran School- Huntsville, AL – 2015-2016

Nursery Director - Building Church, Huntsville, AL

Junior League of Huntsville Alabama

Junior Auxiliary of Camden Arkansas


Teddie Brotherton – Retired Collaborative Teacher – 256-***-****

Pat Perkins – Pastor Building Church – 256-***-****

Bambi Salvail – Secretary Monte Sano Elementary – 256-***-****

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