CORA M. SUTTON
Motivated and tenacious perspective employee that has the extensive background in customer service, data entry, and organizational management. Seeking a challenging position that utilizes my diverse skills and talents while providing opportunity for advancement.
Microsoft Word, Power Point, Excel. Outlook
Knowledge of principles and procedures for providing customer and personal services
Knowledge of administrative and clerical procedures
Ability to communicate effectively, efficiently both verbally and in writing
Filing Systems (Alpha-Numeric)
Billing & Collection
Data Entry Clerk III / October 2006 – December 2011
Responsible for auditing prior authorization documents for completeness and correctness. Enter prior authorization of TAR (Treatment Authorization Request) into the on-line automated portal. Interact with professional medical staff for problem resolution. Achieve established departmental quality standards and daily quotas for data entry.
Office Assistant / October 2006 – December 2006
Tasks include but not limited to general filing, records maintenance, preparing routine correspondence, document processing, compiling data for reports, preparing/editing presentations. Responsible for mail distribution, operating office equipment and other general clerical tasks. Provided customer service in person and via telephone to internal and external customer.
Usher / April 2003 – June 2009
Seat patron according to tickets retained, provide guidance as needed to patrons for various locations within venue. Received certified training by ARCO for customer service and Emergency Evacuation Protocol.
Mallact Cabinete Co
Data Entry Clerk / March 2002 – April 2003
Compiled invoice data to assist delivery drivers in daily delivery of inventory. Maintained all inventory for the company using Microsoft Excel. Coordinate dispatch efforts for all fleet drivers daily. Ensure quality control of products leaving warehouse. Provided customer service to ensure satisfaction of all products delivered. Maintained working relationship with construction companies and builders to ensure accuracy of their orders and supplies.