Customer Service Manager

GINA GARZON

**** ********* * ****** *******, Miami, FL 33127 C: 786-***-**** **********@*******.***

SUMMARY

Licensed Esthetician certified in permanent cosmetic procedures. Experience includes skin care facials, micropigmentation, waxing, peels, acne treatments and microdermabrasion. Excellent customer service.

SKILLS

Threading and waxing

Cellulite treatments

Microdermabrasion treatments

Body-Wrap procedures

Chemical Facial Peels

Lash Extensions

Lash Lift

Strong communication skills

Anti-aging Procedures

Dermapen

Multi-line phone skills

Salon order processing

Safety and sanitation training

Guest relations training

Marketing familiarity

Team leadership

Self-motivated

Extremely organized

Dermaplaning

Hydrofacial

Post operatory

Fractional radiofrequency

IPL

Wood therapy contouring

Lymphatic drainage

EXPERIENCE

11/2014 to 01/2018

Office Manager

Gio Express Cargo LLC Miami, FL

Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of office personnel and activities.

01/2018 to 08/2018

Medical Aesthetician

Dr. Fabio Castro MedSpa Miami, FL

Spa Manager

EDUCATION AND TRAINING

High School Diploma

Mayor De Los Andes Bogota, Colombia

2010

Bachelor of Science

Universidad de la Sabana Chia, Colombia

2017

Facial Specialist

Dermaswiss Institute Miami, FL

2018

Body Wrapping License

Exel Miami, FL

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