SKILLS AND ABILITIES
My work is technical in nature, broad in scope and covers a large
number of tasks. My actions insure timely and accurate processing
of work within the organization that affects general efficiency. I have experience with various tasks & operating systems relating to customer service and administrative duties.
ROUTE SALES REPRESENTATIVE PEPSICO 01/2018 - PRESENT
Communicate (orally & through written communication) on a daily basis with store managers and clerks.
Make orders to fulfill store requests.
Keep daily logs of orders made.
Replenish needed merchandise for customers.
Deliver sales orders from warehouse to customers on a daily basis.
MERCHANDISER DR PEPPER SNAPPLE GROUP 06/2015 - 11/2017
Ensured products appear in the right store, at the appropriate time, and in the correct quantities.
Working closely with the buying teams to accurately forecast trends, and plan stock levels.
Communicating with manager and store representatives regarding their accounts. Gain cooperation by explaining the best options available to resolve the problem or question.
Analyzing sales figures and customers reactions to anticipate product needs.
Collaborating with buyers to negotiate prices, quantities and time-scales.
Kept daily log of all products sold as well as credited, internally and externally.
MAIL CLERK, INTERNAL REVENUE SERVICE, 02/2005 - 05/2009
Processed incoming and outgoing registered and certified mail, and express mail shipments.
Maintained appropriate records and/ logs for tracking and mail accountability purposes.
Identified forms or documents requiring special priority handling and treated them accordingly.
Screened and/scanned documents, forms, and letters addressed or routed to various offices.
Prepared outgoing correspondence (i.e. forms requested by taxpayers).
Self-starter who meets project deadlines while performing multiple tasks within a fast paced environment.
Team player and coordinator of many programs and events, along with outstanding communication skills, both oral and written.
Assisted in the training of new hires.
Stephenson High School Lithonia, GA
High School Diploma 05/2000
Marquis Frazier 678-***-****
Lenell Patterson 470-***-**** firstname.lastname@example.org
Rhonda Diggs 678-***-****