Ms. Sylvia Hernandez Hall
El Paso, TX 79927
OBJECTIVE To transition from an educator to a position in a professional business
EDUCATION University of Texas at El Paso
Bachelor of Business Administration
M.B.A. - Pending
CERTIFICATION Business Education (6-12)
EMPLOYMENT HISTORY El Paso ISD August 2010 to Present
Socorro ISD April 2015 to Present
Permanent Substitute Teacher
Certified in Secondary Business Education. Effectively filled vacancies and taught Professional Communications (Speech), Government, AP Microeconomics and Law Enforcement. Monitors student conduct and enforces disciplinary guidelines and possesses excellent classroom management skills.
Tax Refund Specialists January 1994 to April 2013
Office Administrator/Tax Preparer (Seasonal)
Prepared, processed and filed income tax returns for individuals, contractors and small businesses owners. Maintained and stored tax records and client confidential information. Supervised and trained tax preparers and office staff. Delegated duties and prepared employee work schedules and conducted performance evaluations. Managed employment applications and processed hiring documentation; I-9s, W-4s, etc. Processed employee timesheets and payroll documentation; W-2s, 1099-Misc., etc.
Greater El Paso Credit Union September 2004 to February 2007
Executive Assistant – Business Lending Department
Developed marketing strategies to obtain new business and increase current member business volume. My sales portfolio consisted of over $4 million in new funded business loans and over $200,000 in deposit member accounts. Assisted Loan Officers in generating new business by utilizing various marketing strategies. Worked as an effective team player and was a member of the Credit Committee. Developed and maintained the department’s Policy and Procedures Manual.
University of Texas at El Paso May 1999 to May 2004
Sylvia Hernandez Hall Page 2
University of Texas at El Paso August 2001 to May 2002
Conducted Administrative Reviews of each department to determine their level of compliance with the university’s Policies and Procedures and examined evidence of transactions to ensure that they were free of material misstatements. Prepared detailed reports and made recommendations for improvement based on findings. Physical inventories of equipment were made and reviews in the areas of Policies and Procedures, Fixed Assets, Operating Accounts, Deposits, Procurement, Expenditure Authorizations and Approvals, Payroll, Account Reconciliations and Employee Vacation/Sick Leave were conducted.
QUALIFICATIONS AND Computer Software Applications: Microsoft Word, PowerPoint, Projects, Access, Excel and
Accounting, Bookkeeping and Tax Software: QuickBooks, Timberline, Peachtree,
Quicken and TaxWise.
Office Equipment: Computer hardware/software, scanner, printer, copier, facsimile, dictation equipment, PBX switchboard system, 10-key calculator and postage meter.
Bilingual: English and Spanish.
Typewriting: 65 WPM
Gregg Shorthand: 70 WPM
Business Courses: Finance and Investing, Money and Banking, Accounting/Bookkeeping/Payroll, Marketing and Consumer Behavior, Management Information Systems, Human Resource Management, Business Law and Ethics, Organizational Behavior, Micro/Macro Economics, Professional Communications (Speech), Individual and Business Taxation.
TRAINING AND LICENSES TExES (176) Business Education 6-12, Passed Exam on 6/19/2013
Texas Teachers Alternative Certification,
TX Alternative Certification Program, Business Composite, Grades 6 to 12, Jan. 2005
Internal Revenue Service, Electronic Return Originator - 1993 to 2010
Pre-Need Agent License, Texas Department of Insurance, License #1273332 – 2004 to 2010
Life/Accident/Health Insurance, Insurance Systems of America, 1992 to 1996
Financial Planning, Texas Association of Life Underwriters, 1992