Administrative Assistant Office

TRICIA MISQUITA

*** ******** ***. *****, ******** cell: 647-***-**** Email: **************@*****.*** 1 4

Dear Sir / Madam,

I am writing to apply for the role of an Administrative Assistant. With my 10 years of experience in the relevant role, I hereby apply for the same. With my positive attitude & interpersonal skills makes me the ideal candidate. Here is a highlight of my skills:

Providing administrative support including answering phone calls, schedule meetings, agendas, travel arrangements to name a few

Strategic problem solver, friendly, strong team player and works well in a fast-paced environment

High proficiency in Microsoft Office 2016 (Word, Excel, Outlook and PowerPoint).

Maintaining a high level of confidentiality when working on confidential and sensitive materials.

I am aware that these types of opportunities do not appear often and am driven to prove to you that I have the experience and skills needed for this role. I have attached my resume for further consideration. I hope to meet with you soon to discuss the position. I can be contacted on 647-***-**** or by email at **************@*****.*** at a time that is convenient to you. Sincerely,

Tricia Misquita

TRICIA MISQUITA

440 McMurchy Ave. South, Brampton cell: 647-***-**** Email: **************@*****.*** 2 4

OBJECTIVE: To be employed as an Administrative Assistant in a challenging and dynamic organization where I can utilize my experience and skills. SUMMARY

Over 10 years of experience providing professional Administrative Assistance

Providing administration support including answering phone calls, schedule meetings, agendas, travel arrangements, writing business letters and streamlining office systems

Extensive experience performing general office functions including data entry, filing, faxing and photocopying

Trusted to maintain confidential information, strong communication skills, takes initiative and works well with little direction

Ability to multi-task and meet required deadlines in demanding environments

High proficiency with Microsoft office 2016 (Word, Excel, Outlook and PowerPoint), Internet and Email, with typing speed of 60wpm

PROFESSIONAL EXPERIENCE

Administrative Assistant – (12 months contract-full time) Sept 18, 2017 – Sept 17, 2018 K&K INSURANCE CANADA (an affiliated company of Aon Canada Inc)

Issue new business, renewals, endorsements, extensions

Assist underwriters with miscellaneous jobs (monthly loss runs, certificates when needed, prospect system)

Answer main line phone and check messages daily

Check general mailbox multiple times a day

Lapse files (create folders, lapse on AS400 and send boxes to Iron Mountain)

Organize daily and monthly reports

Filing, faxing & photocopying and upkeep of the office Executive Secretary to Head (Transferred from EPCL) January 18, 2016 – July 10, 2017 ENGRO POWERGEN LIMITED (BDD) Karachi-Pakistan

Planned and arranged meetings, scheduled and confirmed appointments, itineraries, work schedules, domestic & international travel arrangements, maintained calendar & tracking facilitation of boardroom, audio visual arrangements, arranged dinner, lunches & catering for entire Team

General clerical duties including photocopying, fax, scanning & mailing

Ordered & maintained inventory of office supplies.

Prepared and compiled letters, presentations, reports, data.

Handled and relayed telephone inquiries and messages to the concerned personnel

Handled incoming and outgoing mail for the department

Coordinated for maintenance of office equipment, furniture, repair work and janitorial services

Arranged internal & external catering for customer parties

Being surrogate for the Department Head’s mail box and distribution of messages to the concerned staff

Prepared expenses & other reports as directed

Communicated with service providers for warranty, repairs & plans for all company phones, laptops, printers, scanners etc (office equipment)

Provided administrative support to ensure executives were provided with the resources to execute operational needs

Handled petty cash for day to day expense

Supervised Office Clerk, Rider, & Pool car driver in day to day assignments/duties

Maintained the general housekeeping of the entire office areas & acted as a liaison with office cleaning providers

TRICIA MISQUITA

440 McMurchy Ave. South, Brampton cell: 647-***-**** Email: **************@*****.*** 3 4

Executive Secretary to GM HR & Admin/Procurement January 6, 2012– January 17, 2016 ENGRO POLYMER & CHEMICALS LTD. (EPCL) Karachi-Pakistan

Assisted the Manager HR in updating Company Policy Manual & uploaded on website (Intranet) with help of IT.

Checked & processed employees medical reimbursements/invoices (450 + employees)

Coordinated with Health Insurance Company for reimbursements of hospitalization bills, admissions in hospitals etc.

Prepared committee forum packages and presentations for various internal committee meetings for HR

& Admin department.

Prepared agendas & making necessary arrangements for committee, board & other meetings

Coordinated with Directors for committee meetings.

Domestic & International travel arrangements of all HR employees & other Managers

Prepared travel & entertainment reports for expenses incurred during travel & otherwise

Scheduled interviews & conducted online tests of shortlisted candidates.

Prepared Appointment letters & inducted announcements of all new joiners

Prepared visa letters, salary certificates, experience certificates for employees

Processed donations

Handled club memberships of all senior executives of the organization

Coordinated with Admin for setup & arrangement of guest house for all outstation GTE’s & MTs accommodation

Assisted the CEO in the absence of his Secretary

Handled incoming & outgoing mail & telephone calls

Maintained leave record of HR & Purchase departments

Managed the upkeep of the electronic filing system & personal files of all Senior Executives & employees

Executive Secretary to Head of Corporate Banking July 2008 – December 2011 BARCLAYS BANK PLC Karachi-Pakistan

Handled all incoming and outgoing mail & telephone calls, prepared business letters for customers

Prepared Pre-call memos of clients for the Managing Director

Handled walk-in customers with their queries relating to their accounts.

Scheduled meeting appointments for the Department Head & Managing Director-Pakistan

Completed Record management of the department

Completed Leave Management of the department staff relating to their leaves and forward the report to the HR on a monthly basis.

Coordinated with Expense Management Unit for the transfer of funds of the concerned staff

Consolidated call reports from all Relationship Managers on a weekly basis & further submission to Head of Commercial Bank

Follow-up with the Unit Heads & Relationship Managers for the task assigned by the Head of Commercial Bank and timely completion.

Travel arrangements (domestic & International) for the entire department staff/s in Karachi, Lahore & Islamabad.

Helped the Relationship Managers in preparing the company analysis for account opening. EDUCATION AND PROFESSIONAL DEVELOPMENT

Professional Human Resource Management Diploma: Pakistan Institute of Management- Karachi

Executive Secretarial Certificate: Pakistan Institute of Management – Karachi

High School (grade 11 & 12): St. Patrick’s Government College-Karachi (Major: Accounting) REFERENCES AVAILABLE UPON REQUEST

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