Qualifications
Experienced leader and manager
Outstanding customer service skills
Demonstrated ability to work in confidential environment and with highly sensitive documents
Proficient in using Microsoft Word, Excel, Outlook, PowerPoint, Accounting C.S. and ProSystems
Effective and excellent written and verbal communication skills
Professional writing and marketing of brochures and websites
High ethics and integrity
Adept at identifying and implementing solutions to problems to prevent recurrence
Professional Experience
Office Administrator, Anderson, Lower, Whitlow, P.C Bettendorf, IA (07/14-08/18)
Key contributions:
Processed Bi-Weekly Payroll for 25 employees always within $.06 of spreadsheet calculation
Filed Quarterly Payroll Tax Returns
Paid Monthly and Quarterly Federal and State Taxes
Administered benefits program: 4 types of Insurance and 401(k) contributions
Designed and conducted New Employee Orientation Program
Oversaw and reviewed bi-monthly Accounts Payable distributions
Set up and utilized software for A/P, Financial Statements and Bank Reconciliation
Posted and Reconciled A/R Payments to Financial Statement Reports
Generated and distributed monthly statements of past-due A/R and Aging and filed collections
Updated Employee Handbook in accordance with SHRM standards
Wrote job descriptions to complement performance evaluation process
Tracked, monitored and reported continuing education for 7 C.P.A.s in accordance with licensing renewals and renewed the Firm’s licenses as well
Maintained, solved and, identified and communicated Information Technology functions
Planned and coordinated all company events and parties
Provided administrative support to the Tax, Write-up, Payroll, and Audit Departments
Administrative Assistant, Deere & Company Moline, IL (03/13-07/14)
Key contributions:
Provided support functions in the legal department for up to 5 attorneys
Coordinated meetings and Managed calendars utilizing Outlook
Prepared sensitive legal documents and correspondence
Designed PowerPoint presentations
Scheduled travel Carlson Wagonlit’s online booking tool
Organized and Completed project converting Hitachi agreements to SharePoint
Maintained confidential matters in Case Track
Congressional Constituent Services Specialist, U.S. House of Representatives 17th District--Moline, IL (07/10-11/12)
Key contributions:
Served as Administrative Assistant to Specialists in Immigration, Tax and IRS, Veterans Affairs, Social Security and Retirement, and Business Relations
Ascertained course of action to resolve constituent issues daily
Managed and organized workflow through local congressional office
Received and initiated correspondence by telephone and mail to entities, agencies, and individuals
Compiled resources and reference material for a wide variety of issues
Monitored and updated the Congressman, District Director and specialized staff on
constituent issues and concerns
Accounting and Sales Representative, C.J. Duffey Paper Company Rock Island, IL (01/08-06/10)
Key contributions:
Reconciled inventory received daily with mill invoices and purchase agreements.
Recorded inventory received onto computer system
Maintained and developed account relationships
Identified and Marketed Old inventory to sell at a higher-than-average profit margin
Education
Bachelor of Arts in Business Administrations with a concentration in Marketing and Management
Augustana College, Rock Island, IL
Cum Laude Honors