Qualifications

Experienced leader and manager

Outstanding customer service skills

Demonstrated ability to work in confidential environment and with highly sensitive documents

Proficient in using Microsoft Word, Excel, Outlook, PowerPoint, Accounting C.S. and ProSystems

Effective and excellent written and verbal communication skills

Professional writing and marketing of brochures and websites

High ethics and integrity

Adept at identifying and implementing solutions to problems to prevent recurrence

Professional Experience

Office Administrator, Anderson, Lower, Whitlow, P.C Bettendorf, IA (07/14-08/18)

Key contributions:

Processed Bi-Weekly Payroll for 25 employees always within $.06 of spreadsheet calculation

Filed Quarterly Payroll Tax Returns

Paid Monthly and Quarterly Federal and State Taxes

Administered benefits program: 4 types of Insurance and 401(k) contributions

Designed and conducted New Employee Orientation Program

Oversaw and reviewed bi-monthly Accounts Payable distributions

Set up and utilized software for A/P, Financial Statements and Bank Reconciliation

Posted and Reconciled A/R Payments to Financial Statement Reports

Generated and distributed monthly statements of past-due A/R and Aging and filed collections

Updated Employee Handbook in accordance with SHRM standards

Wrote job descriptions to complement performance evaluation process

Tracked, monitored and reported continuing education for 7 C.P.A.s in accordance with licensing renewals and renewed the Firm’s licenses as well

Maintained, solved and, identified and communicated Information Technology functions

Planned and coordinated all company events and parties

Provided administrative support to the Tax, Write-up, Payroll, and Audit Departments

Administrative Assistant, Deere & Company Moline, IL (03/13-07/14)

Key contributions:

Provided support functions in the legal department for up to 5 attorneys

Coordinated meetings and Managed calendars utilizing Outlook

Prepared sensitive legal documents and correspondence

Designed PowerPoint presentations

Scheduled travel Carlson Wagonlit’s online booking tool

Organized and Completed project converting Hitachi agreements to SharePoint

Maintained confidential matters in Case Track

Congressional Constituent Services Specialist, U.S. House of Representatives 17th District--Moline, IL (07/10-11/12)

Key contributions:

Served as Administrative Assistant to Specialists in Immigration, Tax and IRS, Veterans Affairs, Social Security and Retirement, and Business Relations

Ascertained course of action to resolve constituent issues daily

Managed and organized workflow through local congressional office

Received and initiated correspondence by telephone and mail to entities, agencies, and individuals

Compiled resources and reference material for a wide variety of issues

Monitored and updated the Congressman, District Director and specialized staff on

constituent issues and concerns

Accounting and Sales Representative, C.J. Duffey Paper Company Rock Island, IL (01/08-06/10)

Key contributions:

Reconciled inventory received daily with mill invoices and purchase agreements.

Recorded inventory received onto computer system

Maintained and developed account relationships

Identified and Marketed Old inventory to sell at a higher-than-average profit margin

Education

Bachelor of Arts in Business Administrations with a concentration in Marketing and Management

Augustana College, Rock Island, IL

Cum Laude Honors

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