Instructional Designer l
e-Learning Developer Quality Assurance
Analyst Social Media Maven Web
**Seeking Remote Opportunities Only**
I am a Learning Development Specialist. I have a
proven track record in four diverse fields: Learning & Development, Media & Marketing, Customer Service,
and Healthcare. As an exceptional communicator with demonstrated success of building relationships with clients, upper management and CXO level contacts I have and continue to consistently exceed goals and maintain excellent customer relationships while
effectively managing projects throughout my
professional career. Currently I am seeking a position that will best utilize my skills and experience in a capacity offering professional growth and
advancement opportunities benefiting both my
employer and myself.
**Samples Available upon request **
Associates of Arts in Communications
Iowa Central Community College
Fort Dodge, IA
April 2014 to April 2016
Adobe Captivate Certification
New Horizons Learning Center
Co-Owner / Design Consultant
Consulting with small businesses using updated
marketing techniques, website design, and a
social media presence to assist in the
development of economic gain and social
development within the marketplace. Design
consulting services include graphic and web
layout, e-commerce, finalizing site map, concept
development, art direction, creating identities for different social media platforms and building of
mobile media platforms.
Ever After Consignments
Co-owner of entrepreneurial consignment
business responsible for development and
implementation of marketing plan including
design and layout for social media, website,
and print publications. Partnership on projects
for community engagement and fundraising.
Inventory control and accounts receivable /
payable executed through Resaleworld
software. Accounting responsibilities handled
through Quickbooks. Maintained business
client relationships with consignors, vendors
Brand Energy & Infrastructure Services
Training Specialist / LMS Administrator /
06/2016 – 05/2017
Responsibilities included maintaining effective
administration of Brand's learning management
system, while working with subject matter experts
to design and develop training for both craft/blue collar employees and professional employees.
Kenexa IBM LMS SmartSheet
Saba LMS System SharePoint
Successfully provided remote management
nationally and internationally on global learning
management system and software transition from
Kenexa to Saba.
Worked in collaboration with remote SABA team
members organizing quality assurance A/B testing
to identify, troubleshoot, and resolve problems
within the LMS infrastructure to prevent onsite
internal/external user issues at Go Live.
Provided project management on global change
and implementation of new LMS system into
enterprise wide national and international offices. Built and implemented a help ticket process to
reduce inbox issues and service requests.
Liaised between SABA team and human
resources department to confirm vendor content
aligned with internal human resource procedures.
Used ADDIE and/or AGILE methods to provide
recommendations on course design, technology
and instructional delivery options to best achieve learning objectives.
Partnered with internal and external subject
matter experts to define clear learning objectives and develop effective and engaging course
content to support learning and performance
Learning & Development Developer II
09/2014 – 06/2016
Responsibilities included creation through
implementation of e-learning modules, upload,
learning management system research,
development and troubleshooting.
Success Factors iContent
Workfront (AtTask) SharePoint
Established design process to include
storyboarding, audio scripts, graphics, imaging
and implementation for e-learning delivery using
the ADDIE and/or AGILE methods.
Assisted with creation of facilitator and learner
guides including review, editing, and revision of
documentation prior to Instructor Lead Training
Designed and developed website utilizing
SharePoint to create a multifunctional data library accessible to all learning and development team
Created corporate and enterprise document/
templates, desktop procedures.
Enterprise wide implementation of quality
assurance testing using Web Based Training
Launched technical specifications for quality
assurance A/B testing while acting as
representative liaison with IT Services.