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Customer Service Microsoft Office

Houston, TX
September 25, 2018

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Demetrius Jackson




Excellent experience supervising warehouses and production,

Demonstrated skill in shipping, receiving, logistics, and supply

Vehicle Maintenance and Scheduling, quality control and quality assurance

Strong communication and reporting skills to the executive level

Resourceful coordinator in fast-paced, high-volume environments

Recognized as a creative and effective facilitator and problem solver

Flexible, adaptable, and skilled with computer applications, great interpersonal skills


December 2006- Present--Shop Technician V - Enventure Global Technology, Houston, TX 77079


Prepared reports of conditions found during inspection and assembly/ disassembly.

Provided quality control and assurance, Communicate with management results of tests.

Performed periodic maintenance checks on all support equipment.

Train assembly/ disassembly technicians.

Maintain and updated/followed assembly procedures.

Log maintenance inspection daily, report material safety data sheets (MSDS)

Perform test on launcher assemblies and accessories.

Coordinated logistic support for incoming and outgoing shipments.

Manage, supervise, and assign work orders

Supervised Primary loading/unloading of equipment for projects.

Ordering supplies and stocking level for all projects.

Communicate weekly updates on inventory levels reports.

Ensured receipt and intake of all receivables.

February 2001- December 2006 --Logistics Group Lead/ Dispatcher/ Courier/ Warehouse Associate

Quest Diagnostic Laboratories, Houston, TX 77004


Perform customer service with vendors for pickup

Dispatching, requisitioning, and order pulling.

Prescreen specimen pack out and logistic route sheets for various location pickups.

Maintained fleet vehicles maintenance scheduling and records.

Daily route and condition report

Responsible for courier input log and containment record.

Log maintenance inspection daily, report material safety data sheets (MSDS)

Fleet control for motor pool and fuel; cost reviews report

February 2000- February 2001 –IT Tech

Enron, Houston, TX 77204


Install PC and remove from workstation

Respond to trouble desk call

Interact with customer on various issues on software


Certifications- Forklift, EMSA(Emergency Maintenance Safety Assembly),

( Several other company proprietary certifications.)


Meridian High School, MS – Diploma

Community College, MS – Accounting

Trade Center, CA – Technology –Cert.

Enron Tech, TX – Data Technology -Cert.

Computer Software

Full Microsoft Office applications –(Word/Excel/Outlook)

Adobe applications, E2 System, SAP and other proprietary software.

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