Medical Project Manager
Resume:
Contact Information
*******.*******@*****.***
Phone
Address
Chehalis, WA 98532
Skills
● Medical Coding (CPT, ICD10,
HCPCS, CDC)
● Medical Billing (FQHC,
Fee-for-service, APM)
● Financial Analysis
● Revenue Cycle Management in
Healthcare
● Insurance Contract Nego a ons
● Medical Claims Denial
Management
● Excel, Word, Outlook, Google
Apps.
● EPIC, Greenway
Jonique
Dietzen
Project Manager and Revenue Cycle Specialist looking to use my experience and knowledge to improve the health and well being of my community. Experience
Multnomah
County Health
Department
Portland, OR
Nov. 2014 -
Present
Project Manager, Medical Coder
Analyze financial reports to locate sources of loss and poten al ways to increase revenue. Create workflows and execute policies to improve the financial health of the medical clinics.
Familiar with FQHC billing and the APM and PMPM reimbursement models. Discover and correct coding and billing errors to reduce risk and improve claim payments.
Train medical providers on the proper use of CPT, HCPCS and ICD-10 codes. Lead over a team of medical coders.
AKT, CPAs,
Advisors and
Consultants
Lake Oswego, OR
April 2014 - Nov.
2014
Revenue Cycle Specialist
Assist physicians and execu ves of medical prac ces with cash flow and their en re revenue cycle.
Nego ate new provider contracts and act as a liaison between the medical prac ce and insurance company.
Assist physician billing with proper claim documenta on, clear communica on with insurance companies and organized administra on prac ces. Aetna
Bismarck, ND
2006-2013
FamilyCare
Portland, OR
2014
Senior Consultant, Claim Processor
Provided award winning service as part of an exclusive team to create las ng rela onships with clients.
Handled complex projects that involved high financial risk. Able to perform and manage difficult tasks independently.
Processed medical claims on UB04 and HCFA1500 forms. Interpret plan benefits and applied insurance contracts. Processed enrollments and posted demographic updates for plan members. Education
Dickinson State
University, ND
Bachelor of Finance
Finance and Accoun ng
Bismarck State
University, ND
Associate of Science
Science, Computers and Mathema cs
Projects
Improved claim accuracy project created a hold queue of the most common coding errors. The hold queue allows the codes to be corrected before they are sent to insurance. This project reduced the volume of claim denials and currently allows $450K in claims being reviewed for accuracy each month. Coding and financial analysis project revealed coding errors and missing use of a common coding modifier
(25). Through this project I was able to reduce fee-for-service denials of office visits and increase revenue by $691k per year.
Revenue Cycle Analysis Project for a rural hospital and healthcare system. As part of the analysis I interviewed staff members at six different loca ons. As part of the interview process I sat with medical providers, billing and coding staff, and front desk staff members. Through this analysis I was able to assist the hospital with reducing their days in AR from 83 to 60 and the outstanding AR from $1.8M to $1.0M. Certifications and Courses
AAPC Certified Professional Coder (CPC) #01338792, Sept. 2014 - Current NACHC Revenue Cycle 360 2016
Columbia University of NY HI-FIVE: Health Informatics For Innovation, Value & Enrichment 2015
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