Manager Sales

MICHELE DANZA

**** ***** ***, **** ** Cell phone: 561-***-****

Coconut Creek, FL, 33066 email: *******.******@*****.***

PROFESSIONAL PROFILE

HR Professional with 30 years of solid experience. Responsible for all HR processes; recruiting, hiring, onboarding new employees, processing payroll & benefits, ensuring compliance with State and Federal regulatory and auditing bodies. Ability to hire, train and manage a support team and ensure successful work flow. Capable of managing multiple priorities. Strong organizational, problem solving and analytical skills combined with an ability to remain professional.

PROFESSIONAL EXPERIENCE

NOVA SOUTHEASTERN UNIVERSITY

Finance /Development-August 2018

Assisted Finance Director with deposits, payroll, time sheet and filing. Recorded daily sales in Ovation Tix, for tickets, membership, donations and special events. Maintained weekly excel spread sheet of all sales, cash, and credit card. Updated all memberships, sent thank you letters and sent out new membership cards.

BANYAN TREATMENT CENTER

Human Resources Director – 2016 to May 2018

Direct oversight of all HR functions for eight treatment facilities in multiple states. Assistant to the CFO and supervision of support staff team in the Ft. Lauderdale HR Corporate Office. Prepare payroll for all treatment facilities - approximately 650 staff. Prepare for State and Federal Audits. DCF, AHCA, Joint Commission

Responsible for all payroll functions; managed corporate growth from one facility to eight facilities (in multiple states) total payroll of approximately 650 individuals. Including benefits, new hires, terminations, vacation, overtime hours and W-2’s

Maintained Banyan Certifications with: The Joint Commission, Department of Children and Family (DCF) Accreditation/Compliance, The Agency for Healthcare Administration (AHCA)

Negotiated and maintained benefit programs including medical, dental, vision and open enrollment

Handled all confidential matters: offer/new hire letters, salary negotiations and staff terminations

Ensured compliance with Federal and State employment laws and drafted appropriate policies

Trained support staff on onboarding new employees and processing background checks (auto, professional licenses & education) and monitored all drug testing results

Responsible for verifying and maintaining database on staff CEU’s and professional licenses

Responsible for maintaining Worker’s Compensation policy and managing claims

Complete all employee verification requests; court ordered child support and garnishees

Review all Florida Blue, Cigna & AFLAC invoices for payment

BP OF SOUTH FLORIDA

Office Manager/Bookkeeper -2015 to 2016

Responsible for office management, including all personal and payroll. Strong customer services skills with top notch ability to resolve all discrepancies and complaints.

Prepared contracts, ordered materials, responsible for daily deposits and draws

Responsible for accounts payable and follow up on invoices for payment

Accounts receivable-maintained customer accounts up to date on deposits, draws and final payments

Followed up with subcontractor regarding liability insurance and Workers Compensation

Posted credit card payments and balanced all Merchant Services accounts

Followed up on outstanding material shipments and UPS deliveries

Prepared weekly payroll and sales commission and reports

Prepared monthly and yearly sales reports

BRENNER ARCHITECT GROUP

Office/Bookkeeper -2015

Answered phones, daily deposits, reconciled petty cash, prepared bank reconciliations

Typed contracts, invoiced clients, posted receivables and payables and emailed invoices

Processed payroll for ten employees

ASCENSION CATHOLIC CHURCH

Staff Accountant/Office Manager -2011 to 2014

Responsible upholding the highest standards for management at a non-profit entity

Responsible for front office staff, offertory collections, cash deposits and petty cash reconciliations

Prepared month-end reports, quarterly reports and year-end reports for Pastor and Finance Council

Reconciliations bank statements for five church accounts. Prepared minutes for council meetings

Responsible for annual budget and quarterly reports; liaison with external auditors during review, ensuring full cooperation from accounting and compliance with all qualified requests; Compliance reports, Human Resources, insurance accident reports and insurance claims.

Responsible for accounts receivable, accounts payable, payroll, journal entries and general ledger

AT HOME HEALTHCARE

Staff Accountant/Office Manager -2005 to 2011

Instituted new company start-up and its franchises (approximately twenty franchises)

Created step by step computer procedures for franchisees utilizing AppointMate and QuickBooks and trained new franchisees on software processes

Responsible for accounts payable/accounts receivable, collections, billing, account reconciliation, payroll, check and cash deposits, month-end and year-end sales reports and customer service

Managed client and company files/licensing documentation; applied for licensing

Established and maintained Human Resource related employee files reflecting salary increases, deductions, garnishments, benefits, payroll exceptions and W-2

Negotiated and enforced collections to expedite the clearance on delinquent accounts

GLADES ACADEMY

Teacher – Grade II - 2004 to 2005

PALM BEACH MARINE INSTITUTE

Teacher – Middle & High School – 2002 - 2004

Recipient of Teacher Excellence Award - 2004

LINCOLN ELEMENTARY SCHOOL

Teacher – Grade IV- 2001 - 2002

COMPUTER SKILLS

Microsoft Office 2016: Outlook, Word, Excel, PowerPoint

QuickBooks – Premier 2015, B.J. Murray System, Yardi System, ADP-Pro and Work Force Now, Sage 14 (Peachtree), Pay Com

EDUCATION/CERTIFICATION

Nova Southeastern University, Master’s Program, ESOL Endorsement Program Palm Beach, FL

Lesley College, Bachelor of Science in Education, Minor Special Education Cambridge, MA

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