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Medical Administrative Assistant/Receptionist

North English, IA
September 25, 2018

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*** **** *** ****** *. English, Iowa 52316 319-***-**** LinkedIn Profile

Customer service oriented professional, able to provide administrative support and function as the primary interface between the patient and the provider. Ability to facilitate the efficient flow of patients, while remaining focused on managing priorities and ensuring patient confidentiality.

Well organized and able to accomplish a variety of tasks; Typing speed: 45-50 words per minute.

Effective in managing time, coordinating details, and balancing competing demands.

Brings finely tuned attention to detail and commitment to quality to all assigned tasks.

Resourceful, flexible, and adept at acquiring new skills in support of company objectives.


09/2015 – PRESENT

CNA/OMT, Highland Ridge

Distribute medications at specific times throughout the shift.

Obtain blood sugar, vitals when asked.

Assist co-workers when they are operating the Hoyer or Sabina Lifts.

Actively participate as a member of the team to move toward the completion of goals.

10/2014 – 09/2015

CNA/OMT, Parkview Manor

Passed out medications and assisted with basic patient care activities and assisted with procedures that were ordered by a physician and supervised by registered nurse.

Helped patients tend to personal care, activities of daily living and transfers/transport.

Maintained confidentiality or proprietary information.

10/2010 – 05/2015

Barista/Assistant Manager, Java Lounge

Opened shop, arranged the cash register for the day, prepared coffee and rolls.

Oversaw that all customers received their correct orders.

Complied with customer confidentiality policies and practices

Performed all necessary opening and closing responsibilities to assure efficient operation.



BACHELORS DEGREE, National american university

3.8 gpa, and focused on management classes as well as other areas of interest.

July 2018

Certificate, Kirkwood Community College


MARCH 2017


4.0 gpa, was on the deans list every term, and placed emphasis on management classes that gave me the opportunity to gain more experience in life. Was a member of the Kappa Phi fraternity. Graduated with honors.

May 2016


Maintained a gpa of 4.0.

Comprehensive training included:

Schedule and confirm appointments in assisted living facilities, doctor offices, healthcare clinics, hospitals, and organizations that offer medical record services.

Prepare patients for examination and treatment.

Maintain medical charts and electronic medical records (EMR/EHR) systems

Obtain insurance authorizations for procedures, gather medical histories and collect payments.


Medical Administrative Assistant

Medical Terminology

Patient Processing

Medical Billing

Medical Records Management

Release of Information

Introduction to ICD-10-CM

Medical Laws & Ethics

Path Physiology for Medical Office

Principles of Management

HIPAA Compliance

Anatomy & Physiology

Electronic Health Records



Computer Information Systems

Medical Transcription

Office Accounting

MS Office/MS Word


I have gained the experience to help make a difference within in any organization. I have gone to get my certification for Phlebotomy to add to my career. I have been active in group participation for studies on different cases that are in management and how to handle the situations.

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