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Customer Service Representative

Newhall, CA
September 25, 2018

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***** ****** ****** ** #**


HOME 661-***-**** CELL 661- 313-4455

Career Objective:

Seeking a challenging team player position with driven focus and strong skill set that can be utilized to promote growth and success.


Works well under pressure


Works Independently

Detail Orientated

Work Experience:

Stewart Title- Glendale, CA (2008 to present)

CTS Post Closing Specialist II

Point of Contact for Receiving Hard Copy documents from Trustees and Attorneys via Courier.

Responsible for hard copy document scanning and e-recording and accuracy of various documents for foreclosure properties.

Examine foreclosure documents to ensure documents are in compliance within the company guidelines.

Responsible for processing, updating and maintaining workflows into various internal systems.

Process customers emails in a timely manner.

Prepare fee and recorded documents into the systems, provide recorded documents and fee for customer,

Invoicing Blocked Accounts.

Prepare Grant Deeds for the Deed team.

Prepare and return original recorded documents to customers with specific timeframe

WMC Mortgage Corporation/GE Money Co. (1991-2008)

Loan Processor

Responsible for receiving and uploading loan package from clients.

Assisted Management and Account Representative.

Served and assisted as a client service representative in Production Operations.

Loan Set Up Specialist

Responsible to arrange and set up loan submissions in a timely manner.

Provided consistent and reliable customer service to representative and brokers.

Handled phone calls in a professional and efficient manner.

Payoff Cash Unit

Responsible for customer service for all payoff service, refunds and mail desk operations.

Education and Computer

High School Diploma, General Education

Microsoft Word, Outlook, Internet Explorer, Various Internal Business Systems.

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