FLORINE M. HODGES

**** ******* **** *** ***, NORTH CHARLESTON, SC 29418 843-***-****

PROFESSIONAL PROFILE

Experienced working adult with extensive administrative and management skills. Efficient in Customer Relations; and a team player with strong problem solving skills. Computer literate with a high aptitude and high receptivity for learning new systems and processes.

EDUCATION

EXPERIENCE

Administrative Assistant, JGM Associates Jan08- Present

Certification of Contractors

Assist with OJT Training application process

Coordinating meetings

Making Appointments

Handles all incoming calls and Inquiries

General Office and Administrative Duties

Supervisor – Payment Processor, Payment Center JAN 05 – AUG 07

Manages the day to day activities

Makes Bank Deposits

Handles Incoming calls and inquiries/Customer complaints and concerns

Processes various types of incoming payments for companies (i.e. BellSouth, Western Union)

Assist customers as needed with obtaining needed information for payment processing.

Department of Health and Environmental Control (DHEC) Aug 03- DEC 04

Verify record information with clients

Enter patient information into computer system

Assist the OUT Nurse with obtaining directions, making phone contacts and sending out letters to clients

Maintain client list

Revise routine forms, letters, memos and reports

Administrative Assistant, S.C. Black Chamber of Commerce AUG 02 – JUL 03

General Office and Administrative Duties

Membership recruitment

Coordinating Community Food Bank Program

Administrative Specialist, College of Charleston SEP 01 – JUL 01

General Office and Administrative Duties

Telephone Receptionist

Booking Travel Reservations

Secretary Receptionist, City of Charleston Police Department DEC 00 – AUG 01

General Office and Administrative Duties

Switchboard Operator

HONORS:

Received Community Service award for dedicated support to UNCF; Distinguished Service Award for Community Service, Charleston Business and Professional Association; Distinguished Service Award, Palmetto Chamber of Commerce; Distinguished Service Award, Young Women’s Christian Association (YWCA).

REFERENCES:

Available Upon Request

Contact this candidate