PROFESSIONAL EXPERIENCE

MISUMI USA, Inc. - Schaumburg, IL 08/16 – 01/18

MISUMI USA, Inc. is a Japanese parts manufacture and online retailer serving the factory automation industry; with global sales of $2.4 billion and over 50% of USA revenue received through its ecommerce catalog.

eCommerce Business Development Manager

Identify high volume customers and explain “eProcurement” opportunities to supply chain managers. Customers include Tesla, Panasonic, Bose, Molex, Bosch and other OEM and Tier 1 Manufacturing plants.

Facilitate assessments of 3rd party supply-chain software integration points (SAP, Oracle, SciQuest, etc.).

Help coordinate and manage partnership program with SAP Ariba and Coupa. Including conference logistics.

Increased throughput of the “eProcurement” team by building a more Agile integration lifecycle, including:

Define the integration On-boarding process, define Integration Requirements and User adoption Activities.

Created a Project Charter by assessing multiple departments requirements. Including Project Scope, Integration Requirements, Timelines, Supporting Files and Sign-off for both parties.

Implemented a cloud-based Task Manager System. Then hired an industry expert Project Manager to support the development teams.

Created department SharePoint page, Project Depository, well-defined OneNote for increased transparency between departments and offshore development teams.

Developed a Post-Integration User Adoption Plan, including:

Internal sales training on how to present eCommerce sales channel.

External webinar training to customers, post integration shopping process

Bizoost - Chicago, IL 04/07 – 08/16

Bizoost is a software development agency focused growing eCommerce sales channels.

eCommerce Director

Develop sales contracts and managed product lifecycle, responsible for RFQ to Invoice process.

Implement cloud-based Project Management software for transparency and collaboration with a global workforce.

Present routine work in progress reviews with stakeholders in-order to identify deviations and take corrective actions. Assisting PM develop deliverables and prototypes of software proposals.

Dramatically increase user adoption by developing user-training documentation, webinars and online screen-casts of newly developed process flows.

KEY ACHIEVEMENTS

Developed innovative (multi-platform) software system to monetize Webex webinars. Integrating Wordpress's MooCommerce and Gotomeeting for seamless booking, user management and PCI compliant transactions {GTSCI.org}

Migrated large scale ecommerce system to Magento e-commerce in order to integrate product feeds into Google Base, Amazon and search engine marketing. Resulted in 250% increase in revenue within six months. {kingofsoftware.co.uk}

Developed and deployed a custom auction/bid software system. Enabling law firms to post projects and hire freelance lawyers. Once projects are complete, lawyers receive payment through PCI compliant escrow. {Lawction}

Automated customer sales cycle by creating an online product catalog and eprocurement automation. Cutting the sales cycle in half, while increasing sales distribution channels.

Developed promotional videos to showcase brand and services across social media {AddictedToHair}

Developed a web-based video community that mimic’s YouTube™ services, enabling niche film producers the ability to distribute video content to a global audience. {TelloFilms.com}

Developed innovative live streaming internet radio system for local DJ’s. Focusing on web metadata and analytics to capture 1 million monthly visitors

Assisted Costco, Brinks and NBC Universal Studios Corporate IT departments integrate back-end cash room data with enterprise POS.

Best Buy - Schaumburg, IL 05/05 - 04/07

Best Buy is the world’s largest multi-channel consumer electronics retailer.

Sales Manager

Exceeded monthly sales quotas by 333% and ranked in top 10% nationwide for revenue generation as a B2B sales professional.

Promoted to a high volume yet under-performing unit delivering only 70% of its revenue goals. Achieved rapid turnaround, surpassing monthly revenue goals within 2 months and delivering $6M in annual sales.

Wrote monthly business plans describing challenges and opportunities as well as detailing precisely how goals would be achieved. Monitored and analyzed sales data to customize sales strategies for maximum effectiveness.

Gaffney-Kroese Supply Corporation - Bloomingdale, IL 06/03 - 04/05

Gaffney-Kroese Supply Corp. is a global provider of industrial equipment, machinery, instruments, apparatus and supplies to all types of extractive, production and construction industries.

Sales Manager

Conducted assertive and profitable contract pricing negotiations, leading to $7 million in annual sales.

Trusted business partner to top level corporate and government decision makers; afforded opportunity to directly discuss business proposals and cost-benefit analysis options with project owners.

Analyzed customer inventory costs and developed proposals for substantial cost savings.

Automated Chemistry Toxicology Diagnostics (ACT) - Oceanside, CA 08/01 – 04/03

Act Diagnostics remanufactured clinical and laboratory testing systems. Customer accounts included Children’s Memorial Hospital, Abbott, Sigma-Alrich, Bayer, Roche, Fisher Scientific, IDEXX, Quest Diagnostics and many other leading names using chemical pathology or clinical biochemistry testing.

Field Systems Engineer, Midwest Territory Manager

Performed onsite installation, troubleshooting repair and preventative maintenance services on Hitachi, Cobas Mira and Alpha clinical photometric chemistry analyzer systems for medical facilities and laboratories.

Ensured customer satisfaction by managing technical support tickets, work orders, equipment and software training to customer accounts.

Traveled 80% of the time across the United States, Canada and Mexico.

Coating Measurement Instruments, Intl (CMI) - Elk Grove, IL 06/00 – 07/01

CMI, Manufacture of coating thickness measurement instruments used in manufacturing QC process. Systems utilized the principles of Beta Backscatter, Eddy Current, Magnetic Induction, Microresistance, and X-ray Fluorescence.

Field Systems Engineer

EDUCATION

Scrum Alliance, Chicago, IL Certified Scrum Product Owner 09/2018

DeVry University, Addison, IL Associates Degree in Applied Science and Technology 04/2000

Degreed in designing software and hardware interfaces that communicate to other physical or virtual systems and databases. Taught how to diagnose complex technical issues and create new opportunities through networking, high-level programming languages, logic controllers, modularization and system-wide programming.

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