Manager Customer Service

Megan Neagli

**** ********* *** ********** ** ***20 502-***-****

*********@*****.***

Goal-oriented team leader, adept at motivating to self and others to exceed expectations. Passionate about improving workflow and customer experience.

Experience

2012 – 2018

MANAGER AND EVENT COORDINATOR, Safai coffee

Responsible for providing excellent customer service and preparing beverages accurately and expeditiously

Organized all donation requests

Coordinated out of store promotional events and activities

Planned employee meetings and parties

Developed and implemented community outreach programs

Created repeat business by developing long-term relationships with regular customers

Manager – Allison Tipton, 502-***-****

2007 – 2011

SERVER, Seviche

Provided an exceptional dining experience for each customer

Provided information on daily specials and details on menu items

Relayed orders to chefs and ensured that all orders were delivered on time and accurately

Manager – Maddie Doolittle, 502-***-****

2003 – 2007

SERVER/COUNTER HELP, BLUE DOG BAKERY

Greeted and listened effectively to customers to ensure courteous and quick service

Prepared and served drinks, pastries and menu items

Performed all support tasks such as cleaning and restocking display cases

Manager – Nora Boyle, 502-***-****

EDUCATION

2008-2011 University of Louisville

Environmental History

SKILLS

Provides fast, friendly service, building a base of repeat customers

Is well-organized and efficient

Maintains a positive attitude

Has strong communication skills

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