Dedicated Unit Secretary adept at collaborating with nurses and physicians to facilitate seamless healthcare operations demonstrated over 4 years and 9 month in related roles. Eager to contribute value to the Barnes Jewish Hospital through an excellent work ethic and strong knowledge of patient records management. Administrative functions, clerical, communication
skills, interpersonal, make copies, database
management, e-mail, fax machines, fax,
inventory, listening, materials, mail, office
equipment, personnel, phone systems, copiers,
problem-solving, speaking, spreadsheet, take
messages, teamwork, telephones, word processing
Unit secretary training
Patient data confidentiality
Patient database updates
Patient records maintenance
Incoming call reception
Microsoft Word expertise
Attention to detail
Unit Secretary, 01/2014 to Current
Barnes Jewish Hospital,Transplant, Kidney,Liver, Trauma – Saint Louis, MO Answer telephones and direct calls to appropriate staff. Greet visitors, ascertain purpose of visit, and direct them to appropriate staff. Transmit correspondence or medical records by mail, e-mail, or fax. Maintain medical records, technical library, or correspondence files. Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to P S
Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications. Make copies of correspondence or other printed material. Protect the security of medical records to ensure that confidentiality is maintained. Retrieve patient medical records for physicians, technicians, or other medical personnel. Process patient admission or discharge documents.
Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs. Carry messages or documents between departments.
Customer Services Server, 04/2011 to 04/2014
Brentmoor Retirement Community. – Saint Louis, MO
Addressed diner complaints with kitchen staff and served replacement menu items promptly. Quickly set up and cleared tables and stocked all service stations. Consistently provided professional, friendly and engaging service. Provided friendly and attentive service.
Maintained clean dining room, lobby and service areas at all times. Bussed and reset tables and kept dining room and work areas clean. Maintained high standards of cleanliness and sanitation. Bachelor of Science: Business Science Administration Management, 2019 Columbia College - Saint Louis
Bachelor of Arts: Communication, 2019
Columbia College - Saint Louis
Associate of Applied Science: Business Administration, July 2018 Columbia College - Saint Louis
Associate of Arts: General Studies, Aug 2017
Columbia College - Saint Louis