**** *********** ** ******* ** ***** ac669b@r.postjobfree.com 678-***-****

Jessica Fisher

Professional Summary

Highly enthusiastic Administrative professional with 15 years experience and proven ability to engage client

relationships. Dedicated and motivated to maintain high customer satisfaction and contribute to the company’s success.

Computer Skills

Microsoft Office Suite

Microsoft Outlook

Quick books

After leaving Headband, LLC I was a stay at home mom for 6 years. Now I am looking to continue my career.

Experience

March 2011 to June 2012 Headband, LLC, Kennesaw, GA

Accounts Receivable and Payable

Payroll and Customer Care

Collected, counted and disbursed money, basic book keeping, completed banking transactions

Operated company switchboard and routed calls to proper location

Worked with many departments in maintaining communication and resolution of complaints

January 2010 to February2011 Apple Courier, Atlanta, GA

Customer Care

Executed daily operations of answering phones and placing courier service orders

Managed customer relations and saw to proper handling and completion of customer complaints

Obtained and examined all relevant information in order to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could change billing

June 2007 to October 2008 KVMS.COM, Marietta, GA

Administrative Assistant and Data Entry

Ensured accuracy and completion of customer issues and maintained customer relations

Executed daily operations of researching information for KVMS.COM products and maintaining company professional website and data entry

Maintained professional document storage and filing system

Loaded machines with required input and output media such as paper, cards, disks and tapes

January 1999 to October2005 Promisor, Smyrna, GA

Customer Service and Data Entry

Provided professional data entry on daily basis and ensured accuracy

Executed daily operations of interacting with insurance agents via phone and email

Properly maintained operations of renewing insurance agents licenses

Maintained logs of activities and completed work

Compiled, sorted and verified the accuracy of data before it was entered

Education

1997 Medix, Marietta, GA – Medical Office Administration

2012 Chattahoochee Technical College, Dallas, GA - Business Administration

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