Customer Service Administrative Assistant

Linda Chapa

Administrative Assistant

***** *. ****** ****** *****

Houston, Texas 77095

***********@*****.*** - 832-***-****

OBJECTIVE/SUMMARY

A highly, bilingual, well organized individual who goes above and beyond any administrative

or executive support within the office. I am an individual with excellent work ethics who can

Strengthen company morale and maintain a positive attitude while interacting with others.

Authorized to work in the US for any employer.

WORK EXPERIENCE

Affordable Small Engine Repair & Services – Business Owner

August 2016-present

Repair small engines of all types, filing, supplies, taking payments, customer service, delivery, phone etiquette, billing, organization, etc.

Receptionist/Sales Coordinator

Warehouse Rack – Aug. 2017 – July 2018

• Answer multiple phone lines

• Order supplies

• Direct phone calls

• Ship product

• Marketing

• Mail Merge

• Assist in Account Payable/Receivable

• Maintain cleanliness daily

• Customer Service

• Sales

• Assign Leads

• Data Entry

• Filing

Administrative Assistant

Aaron's Inc. - July 2002 to June 2016

•Answer phone calls quickly and redirect

• Order and distribute office supplies as needed

• Expedite shipping orders

• Receipt of product

• Greet incoming vendors and or customers

• Maintain a clean work environment daily

• Screen all visitors and direct them to the appropriate individual

• Prepare fuel reports

• File/Date entry on a daily basis

• Oversee all documents before processing

• Create store orders

• Ship product daily

• ILS experience (integrated logistics support)

• Sales

• Taking Payments

• Handled customer issues daily

• Punctual

EDUCATION

Sanford Brown College

February 2014

High School Diploma

Agua Dulce High School - Agua Dulce, TX

ADDITIONAL INFORMATION

Skills

• 60 words per minute plus

• Articulate and well-spoken

• Excellent planner and coordinator

• Professional phone etiquette

• Excellent communication skills

• Customer Service-oriented

• Flexible

• Multi-line proficiency

• Filing and data entry

• Microsoft Intermediate (Office, Excel, PowerPoint, Access)

Contact this candidate