SHANE CALHOUN
****************@*****.***
www.linkedin.com/in/shane-calhoun
OBJECTIVE
Business professional with experience in the clinical drug development industry, information technology and project management. Adept at leading project teams in global IT deployments. Results-oriented communicator with excellent interpersonal skills. Looking to build on analytical and project management skills.
SKILLS
Project Management
Application Administration
Business Liaison
Audit Preparedness
Cross Training
Outstanding Communicator
Disaster Recovery
Change Control
IQ/OQ
SDLC
UAT
IBM Cloud
PaaS/SaaS
BusinessObjects Enterprise
Siebel 7.5 and 8.0
IIS
Content Server
Basic SQL
MS Access
MS Office
Lean Six Sigma
EXPERIENCE
PHARMACEUTICAL PRODUCT DEVELOPMENT, LLC.
2003 - 2018
APPLICATION ADMINISTRATOR / IT PROJECT MANAGEMENT
2016 – 2018
Lead global IT deployments. Provided implementation, operational and maintenance analysis and support for enterprise applications. Developed and executed strategies to maintain stable system environments with minimal downtime and maximum performance.
Accomplishments
Provided Tier 3 Technical Support for Clinical applications.
Lead customer side on project that transfered in-house clinical applications to the IBM Cloud (PaaS/SaaS).
IT team lead for project that replaced the paper validation documentation system with an electronic system.
IT team member for audit compliance and SOX preparedness project.
SME for Disaster Recovery including creation, testing and validation of DR environments.
SME for Change Control and Qualification documentation process and cross-trained departmental personnel.
IT BUSINESS SYSTEM ANALYST
2007 – 2016
Supported web-based, Oracle and Siebel databases and administered BusinessObjects Enterprise. Researched and implemented solutions for system-wide issues. Project team representative for IT initiatives.
Accomplishments
Provided Tier 2 support for Clinical applications as SME for Clinical Trial Management Systems and reporting.
Application team representative for data center consolidation project.
Project team member that brought the company into regulatory compliance with Sunshine Act.
Team lead on decommissioning of extinct applications and servers.
Owner and SME for sponsor-facing interfaces and reports repositories.
CLINICAL SYSTEM COORDINATOR
2003 – 2007
Supported Oracle databases, BusinessObjects Enterprise, Crystal Reports and Microsoft Access. Technical liaison between users and the development group to resolve database and reporting issues.
Accomplishments
Provided end user support as SME for Oracle and Access based Clinical Trial Management Systems and Business Objects reporting.
Documented Crystal Reports publication process.
Held weekly meetings with business to identify, prioritize and more quickly resolve system issues.
Primary end user support for clinical database and reports issues.
EDUCATION
BACHELOR OF BUSINESS ADMINISTRATION
Texas Tech University
CERTIFICATIONS / TRAINING
CAPM Certification expected Sept 2018
Member - Project Management Institute
Dale Carnegie Course Graduate
A+ Certified