Customer Service Social Media

LORA J. SAMUELSON

*** ******** ***., ************, ** 37737 *********@*******.*** 331/575-9905

OBJECTIVE

To procure a position within a solid company for a secure future for my family while achieving my desire for a challenging and fulfilling career.

SKILLS & ABILITIES

Able to work equally within a group or individually. I have a functional knowledge of the most basic computer programs. I am able to communicate well with others. Like to learn new things. Able to problem solve.

EXPERIENCE

11/15 – 01/17

Owner/Operator: Lora Jean’s Gourmet Popcorn, Co.

I owned and operated a small popcorn shop on Gay St. in Knoxville. In this position, I was responsible for any and all aspects of marketing, advertising, finance, customer service, scheduling, order taking, creative concepts, out-side and in-house sales, wholesale marketing, social media, accounts receivable and payable.

05/12 – 09/14

Lunchroom Superintendent

Grace McWayne Elementary School, Batavia, Il 60510

While at Grace McWayne, my duties were to make sure the children; grades K-5, remained safe both in the lunch room and out on the playground. I would file incident reports as set forth by district rules, attend meetings on new procedures and new techniques for dealing with irregular situations and settle minor disputes if needed.

Jeff Modaff,Principal

630-***-****; 3501 Hapner Way, Batavia, Il 60510

03/02 – 05/12

Stay at home Mother of two sons.

10/2000 – 03/02

Legal Secretary to Steven Gleason

Nilson, Stookal, Gleason and Caputo, llc, 205 W. Randolph St, Ste. 440, Chicago, Il 60606 312/443-1331.

Personal secretary to Mr. Gleason. In charge of data entry, docketing, legal filing, correspondence, gathering medical records, scheduling depositions, filling out Answers to Interrogatories, etc.

EDUCATION

MACCORMAK JR. COLLEGE, ELMHURST, IL

ASSOCIATES DEGREES OF APPLIED SCIENCE

Completed required courses in computer skills, typing, dictation, legal documents, literature, contracts; business and realty, and sociology. Graduating class of 1998.

Waubonsee Community College, Sugargrove, Il

Various course studies in psychology, accounting, literature and general studies.

Obtained a GED.

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