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Manager Contact Details

Location:
Cape Town, Western Cape, South Africa
Salary:
R8000
Posted:
September 27, 2018

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Resume:

Curriculum Vitae of Lungelwa Mdudo

Personal Details

Identity Number

850**********

Nationality

South African

Gender

Female

Location

Cape Town

Contact Details

071******* (due to work reasons I’m only available between 08:00-12:30

081******* (due to work reasons I’m only available between 08:00-12:30

E-mail address

ac665r@r.postjobfree.com

Address

3 Carnanda Complex, 6 Brynes Avenue, Wynberg

High School Education

Highest standard completed

Year Completed

Matric

2008

Last School Attended

David Mama High school

Subjects

English,

Accounting

Economics

Xhosa

Business Economics

Short Course Attended

Qualification

Computer Course

Institution

Vaal University

Year completed

2015

EMPLOYMENT HISTORY

Company

DMC DEBT MANAGEMENT-REAL PEOPLE GROUP

Position

Call Centre Agent(outbound-callections)

Period

2016 February-currently

Duties

Collect outstanding arrears whilst remaining customer focused

Achieve monthly targets, Maintain good time keeping

Handle a high influx of outbound calls using a dialer system

Rehabilitate and educate clients with regards to their payment profile

Obtain “promise to pay “ from clients

Resolve matters effectively and improve collection figures

To achieve efficiency and quality standards as per company policy and procedure

Maintain the high levels of Service Delivery required in the department

Motivation

Motivation: I am a hard working person and I am prepared to adapt and learn in any work environment. I believe that the exposure that I have received in collection has allowed me to learn, develop and improved my quality of work. I pride myself with a very high work ethic; I believe given an opportunity I would add value to your organization.

References

Name

Bronwyn Sterling

Position

Team Leader

Company

DMC Debt Management Pty Ltd, 11Rees St, Quigney Beach, East London, 5201

Contact No.

043-***-****/074*******

Name

Ms Yolisa Jele

Position

Operation’s Manager

Contact No.

043-***-****

Company

DMC Debt Management-Real People Group

Name

Thobela Jaca

Company

Department of Public Works: Amathole Region

Position

State Accountant (relative)

Contact No

043-***-****

Cell No

073-***-****



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