Manager Contact Details
Resume:
Curriculum Vitae of Lungelwa Mdudo
Personal Details
Identity Number
Nationality
South African
Gender
Female
Location
Cape Town
Contact Details
071******* (due to work reasons I’m only available between 08:00-12:30
081******* (due to work reasons I’m only available between 08:00-12:30
E-mail address
********.*****@*****.***
Address
3 Carnanda Complex, 6 Brynes Avenue, Wynberg
High School Education
Highest standard completed
Year Completed
Matric
2008
Last School Attended
David Mama High school
Subjects
English,
Accounting
Economics
Xhosa
Business Economics
Short Course Attended
Qualification
Computer Course
Institution
Vaal University
Year completed
2015
EMPLOYMENT HISTORY
Company
DMC DEBT MANAGEMENT-REAL PEOPLE GROUP
Position
Call Centre Agent(outbound-callections)
Period
2016 February-currently
Duties
Collect outstanding arrears whilst remaining customer focused
Achieve monthly targets, Maintain good time keeping
Handle a high influx of outbound calls using a dialer system
Rehabilitate and educate clients with regards to their payment profile
Obtain “promise to pay “ from clients
Resolve matters effectively and improve collection figures
To achieve efficiency and quality standards as per company policy and procedure
Maintain the high levels of Service Delivery required in the department
Motivation
Motivation: I am a hard working person and I am prepared to adapt and learn in any work environment. I believe that the exposure that I have received in collection has allowed me to learn, develop and improved my quality of work. I pride myself with a very high work ethic; I believe given an opportunity I would add value to your organization.
References
Name
Bronwyn Sterling
Position
Team Leader
Company
DMC Debt Management Pty Ltd, 11Rees St, Quigney Beach, East London, 5201
Contact No.
Name
Ms Yolisa Jele
Position
Operation’s Manager
Contact No.
Company
DMC Debt Management-Real People Group
Name
Thobela Jaca
Company
Department of Public Works: Amathole Region
Position
State Accountant (relative)
Contact No
Cell No
Contact this candidate