Medical Customer Service
Resume:
Ralph Lloren A. Doctolero
Al-Ruwais Bldg., Najma,Doha, Qatar
Cell: +974-****-****
*************@*****.***
Business Visa with NOC
Summary
Biomedical Technician experienced in the total management of healthcare technology providing solutions that help organizations deliver high quality patient care through timely accurate and cost-effective care. Strong ability to understand and comprehend technical data and electrical schematics; trained to trouble shoot to component level. Accomplished BMET with 2 years of experience in inspecting equipment and performing preventative maintenance on medical systems. Good oral and written communication skill. Ability to handle multiple tasks.
Highlights
Computer Literacy
Medical equipment management plans
Documentation & reporting
Inventory management
Customer relations
Mechanical and electrical safety
Performance assurance inspections
Operation verification procedures
Regulatory compliance
Maintenance / calibrations
Reliable and dedicated
Experiences
Medical Equipment Sales and Marketing Executive
A-Ramp Trading, Isabela, Philippines
March 2018 - August 2018
Brand development
Presenting products to doctors, nurses and other clients
Organising or attending medical conferences
Keeping records of sales and customers
Reporting information back to head office about customer needs
Making appointments to see existing and potential clients
Cross selling of Medical Equipments
Biomedical Technician
Electronic Concepts Company
Dhahran Eye Specialist Hospital, Saudi Arabia
26 October 2015 - 01 December 2017
Maintaining and repairing machines most especially machines for checking and surgery for the Eye
Referring the technical policies and standards manual during performing work
Documenting entire equipment and system maintenance and repairs
Performing routine safety check by following established policies and standards
Conducting preventative maintenance regularly on machines, systems and equipment
Cleaning and disinfecting equipment
Maintaining and calibrating testing equipment
Volunteer Biomedical Technician
Ilocos Training and Regional Medical Center, La Union, Philippines
August 2014 - June 2015
Assisted with the updating of inventory list
Collaborated with facility staff and ensured all requirements and regulatory are met
Assisted in the review and updating of the medical ventilator machines
Transported equipment and supplies as needed to the respective division
Repaired, installed, and calibrated complex and intricate biomedical equipment
Ensured all service documents are complete and accurate
Discussed equipment status and functionality with department heads
On the Job Training as a BMET
Baguio General Hospital, Benguet, Philippines
November 2013 - February 2014
Updated supervisors on the status of repairs, scheduled inspection, and customer concerns
Ensured all service documents are complete and accurate
Evaluating inventory for current equipment
Participating in quality training and education arranged for technical staff
Documenting entire equipment and system maintenance and repairs
Performing routine safety check by following established policies and standards
Conducting preventative maintenance regularly on machines, systems and equipment
Education
College:
STI (Computer Hardware Servicing NCII) February - May 2014
LORMA Colleges 2012 – 2014
(Biomedical Equipment Servicing NCII)
Don Mariano Marcos Memorial State University 2010 - 2012
* Under graduate (Bachelor of Science in Electrical Engineering)
High School:
Al-Jazeera International School in Dammam 2006 - 2010
(Saudi Arabia)
Elementary:
Al-Jazeera International School in Dammam 2000 - 2006
(Saudi Arabia)
Reference
Jessmel Ramirez
Owner/Manager
(A-Ramp Trading)
Engr. Hercules Cepriaso
Dept. Head of Biomedical Equipment Servicing
(LORMA Colleges)
Engr. Mohammad Shukry
Department Head of Bio-Medical Maintenance
(Dhahran Eye Specialist Hospital)
Salam Mohamed
General Manager
(Electronic Concepts)
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