Front Office Executive
Resume:
SANTHOSH KUMAR J
D NO ***, TEACHERS COLONY,
AYYAPPAN KOIL BACKSIDE,
MARUTHA NAGAR, SUNDAKAMUTHUR,
COIMBATORE.
*******************@*****.***
Objective:
Seeking a position of a front office executive wherein my skills, optimistic attitude and effective
dealing abilities give away for the benefit of the organization on a global level and consistently delivers first-rate service and fosters positive relationships with guests to promote customer satisfactions and loyalty
Summary of skills:
Effective communication and interpersonal skills
Excellent telephone etiquette and attention towards personal grooming
Pleasing personality, customer- focused and hard working person
Ability to train and monitor housekeeping staff
Strong organizational, problem solving and negotiation skills
Excellent relationship building and communication skills
Ability to work varying shifts
Good with bills and payments (cash, credit card & debit card)
Work experience:
FRONT OFFICE EXECUTIVE
Hotel Chenthur Park,
sitra Coimbatore,
March 2017 to March 2018
Greetings guest and make check-ins and checkouts in a professional manner.
Managed multiple phone lines.
Coordinated with other staffing departments to ensure solid guest relations.
Updated monthly calendar of hotel events and special promotions.
Passed room service requests to the correct staff members
Managed front desk operations including cash handling, bills and payments
Arranged for shuttle services and assist with other guest transport needs
Coordinated sale and planning for wedding parties and events
Maximized revenues partnering with regional manager to forecast rates based on market trends
Academic Qualification:
SSLC – ST Thomas Hr Sec School,
Percentage – 89.8% (march 2011)
HSC – ST Thomas Hr Sec School,
Percentage – 63.91% ( march 2011)
B E civil engineering
Ranganathan engineering college
Have backlogs to be truthful
Certificates:
Work experience as front office executive from March 2017 to March 2018
In Hotel Chenthur park
Worked as a part time students coordinator from March 2015 to March 2016
Participated in
Participated in MATLAB & ABACUS – 2015
Participated in ‘ career development programme’ – 2014
Got merit certificate in academic for classes 6,8,9,10
Participated in JETIX ACTION LEAGUE 2.0
NCC cadet in school passed A certificate examination with grade ‘A’
Personal profile:
NAME : SANTHOSH KUMAR J
DOB : 04/07/1995
FATHERS NAME : JAGADEESAN P
MOTHERS NAME : VIJIYALAKSHMI J
SIBLING NAME : NANDA GOPAL
MARITIAL STATUS : UN MARRIED
NATIONALITY : INDIAN
STATE : TAMIL NADU
CITY : COIMBATORE
PIN CODE : 641010
LANGUAGES KNOWN : UNDERSTAND SPEAK WRITE
ENGLISH YES YES YES
TAMIL YES YES YES
MALAYALAM YES YES NO
TELEGU YES YES NO
Declaration:
I hereby affirm that the above information given by me is true to the best of my knowledge and belief. I will solely be responsible for any discrepancy found in them
Thanking you
Contact this candidate