SANTHOSH KUMAR J

D NO ***, TEACHERS COLONY,

AYYAPPAN KOIL BACKSIDE,

MARUTHA NAGAR, SUNDAKAMUTHUR,

COIMBATORE.

+91-894*******

ac662c@r.postjobfree.com

Objective:

Seeking a position of a front office executive wherein my skills, optimistic attitude and effective

dealing abilities give away for the benefit of the organization on a global level and consistently delivers first-rate service and fosters positive relationships with guests to promote customer satisfactions and loyalty

Summary of skills:

Effective communication and interpersonal skills

Excellent telephone etiquette and attention towards personal grooming

Pleasing personality, customer- focused and hard working person

Ability to train and monitor housekeeping staff

Strong organizational, problem solving and negotiation skills

Excellent relationship building and communication skills

Ability to work varying shifts

Good with bills and payments (cash, credit card & debit card)

Work experience:

FRONT OFFICE EXECUTIVE

Hotel Chenthur Park,

sitra Coimbatore,

March 2017 to March 2018

Greetings guest and make check-ins and checkouts in a professional manner.

Managed multiple phone lines.

Coordinated with other staffing departments to ensure solid guest relations.

Updated monthly calendar of hotel events and special promotions.

Passed room service requests to the correct staff members

Managed front desk operations including cash handling, bills and payments

Arranged for shuttle services and assist with other guest transport needs

Coordinated sale and planning for wedding parties and events

Maximized revenues partnering with regional manager to forecast rates based on market trends

Academic Qualification:

SSLC – ST Thomas Hr Sec School,

Percentage – 89.8% (march 2011)

HSC – ST Thomas Hr Sec School,

Percentage – 63.91% ( march 2011)

B E civil engineering

Ranganathan engineering college

Have backlogs to be truthful

Certificates:

Work experience as front office executive from March 2017 to March 2018

In Hotel Chenthur park

Worked as a part time students coordinator from March 2015 to March 2016

Participated in

Participated in MATLAB & ABACUS – 2015

Participated in ‘ career development programme’ – 2014

Got merit certificate in academic for classes 6,8,9,10

Participated in JETIX ACTION LEAGUE 2.0

NCC cadet in school passed A certificate examination with grade ‘A’

Personal profile:

NAME : SANTHOSH KUMAR J

DOB : 04/07/1995

FATHERS NAME : JAGADEESAN P

MOTHERS NAME : VIJIYALAKSHMI J

SIBLING NAME : NANDA GOPAL

MARITIAL STATUS : UN MARRIED

NATIONALITY : INDIAN

STATE : TAMIL NADU

CITY : COIMBATORE

PIN CODE : 641010

LANGUAGES KNOWN : UNDERSTAND SPEAK WRITE

ENGLISH YES YES YES

TAMIL YES YES YES

MALAYALAM YES YES NO

TELEGU YES YES NO

Declaration:

I hereby affirm that the above information given by me is true to the best of my knowledge and belief. I will solely be responsible for any discrepancy found in them

Thanking you

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