Customer Service Data Entry

KRISTINE ERICA B. SENO

FIN: G*******L

Passport No. : P4448076A

Address : Blk. 626 #02-302 Pasir Ris Dr. 3, Singapore 510626 Handphone No. : +65 8428 4374

E-mail : *********@*****.***

OBJECTIVE

To contribute in a meaningful way to the success of an organization through the application of my skills, expertise and motivation. To continue to expand my knowledge and practical abilities, and to develop the highest possible professional standards in order to help me advance my career. SUMMARY OF QUALIFICATIONS

• Experienced in training, supervision and lower management.

• Customer service oriented.

• Proficient in Windows Applications (Microsoft Word, Excel) and Microsoft Outlook.

• Enjoy the challenge of learning and applying knowledge and skills.

• Self-disciplined, self-motivated, competent, patient, persistent, punctual, determined, efficient, goal oriented, honest and trustworthy.

WORK EXPERIENCE

BROOKES BELL PTE LTD

8 Shenton Way, AXA Tower, #44-05, Singapore 068811 Environment: International marine consultancy and surveying firm that provides comprehensive services in the marine and energy world.

Occupation/Position: Office Administrator (April 2016 – April 2018) Job Description/Responsibilities: Administrate in compliance with Quality Procedures in accordance with ISO 9001 Certification and act as an Internal Auditor representative in Singapore office. Assist with book-keeping, process purchase and prepare sales invoices onto the company’s accounting software, BBIS. Responsible for preparation of draft invoices for Fee Earners prior to Partner / Director approval and verify upon authorisation. Provide support and assistance to Fee Earners with regards to entry on BBIS of expenses in an effective and timely manner. Ensure effective office services are provided for all Fee Earners such as, case file management, correspondences and documentations in accordance with Quality Procedures. Monitor job activity using company’s file management and in BBIS for designated Fee Earners. Liaise and deal with contractors, building management, IT Consultant and other suppliers when needed. Assist with travel arrangement and visa processing and ensure compliance with visa requirements. Perform a variety of duties and other ad hoc works that may be assigned by the Partners, Directors and Fee Earners specially in carrying out their marketing, administrative and operational function in an efficient and profitable manner. Assist other Administrator and Secretaries in support of their duties, as required. HEILIND ASIA PACIFIC (SG) PTE LTD

1 Tampines Central 5, #06-07/08, CPF Tampines Building, Singapore 529508 Environment: Distributor of the major product lines for interconnector and electromechanical parts. Occupation/Position: Administrative Assistant (September 2014 – March 2016) Job Description/Responsibilities: Responsible for data entry for accounting transactions such as accounts payables to Navision system. Handle company petty cash. Assist and generate reports to the company’s President / Director via Telnet / CRM systems and company website. Responsible for online application of Foreign Workers passes (EP/S Pass/Work Permit) via Ministry of Manpower. Assist with insurance matters with the employees at Singapore office. Handle overall office administrative works and organizing company gatherings and team building. Perform other ad hoc jobs and duties that may be assigned by the Top management. SUPER DRY INTERNATIONAL PTE LTD

246 MacPherson Road, #06-02 Betime Building, Singapore 348578 Environment: Manufacturer and supplier of superior desiccants and moisture damage prevention solutions.

Occupation/Position: Accounts Assistant (August 2012 – July 2014) Job Description/Responsibilities: Responsible for day to day transactions and ensure data posting

(both under SGD and USD accounts at Singapore Office) using MYOB Accounting System, prepare cheque payments and vouchers. Handle monthly bank reconciliation and prepare weekly reports such as cash flow statement (for SGD account) and aging reports for both accounts receivables and payables. Provide and assist the accounting supervisor with the various financial documents and reports needed. Performs other ad hoc jobs and administrative duties that may be assigned by the management.

SOON YONG TRADING PTE LTD

10 Admiralty St., #04-04 Northlink Building, Singapore 757695 Environment: Telecom Works (Subcontractor to SingTel) / Mixed Construction Occupation/Position: Account Executive (December 2009 – July 2012) Job Description/Responsibilities: Responsible for data entry of daily transactions such as AP and AR to the AutoCount Accounting System, cheque preparations and payment vouchers. Prepare and monitor Accounts receivables and payables, Project Quotations (for various private jobs), progress claims for SingTel and private projects. Liaising with the customers, clients and suppliers. Handle and prepare monthly payroll for staff and foreign workers thru UBS Payroll Software. Prepare and assist the auditor for the various financial documents needed specially during audit period. Performs most of the administrative functions, human resource duties and other ad hoc jobs that maybe assigned by the Top Management.

THE BUILDERS (HUP HUAT) PTE LTD

1M Figaro Street, Opera Estate, Singapore 458322

Environment: General and mixed construction.

Occupation/Position: Account Executive (November 2008 – October 2009) Description/Responsibilities: Handle and monitor Accounts receivables and payables. Responsible for reconciliation and preparation of various financial reports such as project costing, monthly fixed costs and aging reports (AR and AP). Prepare the P & L for every individual project. Liaise with the customers, clients and suppliers. Prepare and calculate for staff and foreign workers’ monthly payroll. Perform administrative functions, human resource duties and other ad hoc works. UNITED COCONUT PLANTERS BANK (UCPB)

Makati Ave., Makati City, Philippines

Environment: Banking and Financial Firm / Operations Group / Centralized Bookkeeping Occupation/Position: Senior Processor (September 2007 – July 2008) Job Description/Responsibilities: Responsible for supervising, controlling and monitoring work and output of the subordinates (CBU processors). Assist the CBU Officers in the formulation of goals, strategies and coordinate the activities of the subordinates. Review and analyze internal and financial statements of the branches to ensure accuracy, validity and legitimacy of all branch daily transactions. Assist in attending to the concerns of the processors, branches and other units and perform other functions that may be assigned by the CBU Head and Officers. Act as a substitute in the absence of the processor/s in carrying out its functions which includes, encoding, summarizing, organizing, coordinating and controlling bookkeeping activities of the UCPB branches on a daily basis. Occupation/Position: Processor (December 2004 – September 2007) Job Description/Responsibilities: Handle Peso and FCDU GL Bookkeeping functions of small and/or medium branches assigned by the CBU (minimum of 5 branches). Responsible for preparing various financial reports required by the management including daily, weekly, monthly, quarterly and annual reports. Generate necessary online (VTAM) and CASA batch reports, verify proofsheet of all applications, analyze and post all transactions in the GL system daily. Ensure daily balancing of actual Subsidiary Ledger balances vs. General Ledger balances and Statement of Condition. Perform other functions that maybe assigned by the CBU Officer.

Occupation/Position: Branch Bookkeeper (June 2004 – December 2004) Job Description/Responsibilities: Generate the necessary online and CASA batch reports on a daily basis. Prepare accounting entries for posting in the GL system and assist in attending to the concerns of the other units and the branch clients. Review ICC and Returned Item vs. DAUD Report, coordinate with the Clearing Section for the accounting entries, monitor and check DUD and BP line and case to case availments. Perform other functions that may be assigned by the Branch Manager and Operations Officer. Prepare all the required financial reports to be submitted to the different departments or offices concerned.

TRIUMPH INTERNATIONAL (PHILIPPINES), INC.

Sen. Gil Puyat Ave., Makati City, Philippines

Environment: International Company / Operations and Sales / Consignment Occupation/Position: Sales Services Clerk (October 2003 – April 2004) Job Description/Responsibilities: Took charge of the maintenance of safety stock levels of assigned consignment stores thru automatic stock replenishment and ensured that the product mix is correct and balanced. Responsible for the computation of per store allocation per SKU for new styles. Monitored the accuracy of inventory records of the store and compiled its inventory reconciliation. Prepared and monitored inventory reports that highlighted trends and/or exceptional reports such as 80%/20% analysis, delivery performance, inventory balance and the result of the inventory reconciliation. EDUCATION

University Degree

Bachelor in Banking and Finance (May 2003)

Polytechnic University of the Philippines

Sta. Mesa, Manila, Philippines

PERSONAL DETAILS

Date of Birth: September 14, 1982

Place of Birth: Manila, Philippines

Civil Status: Single

Nationality: Filipino

Religion: Christian

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