Program Manager, SDLC, Agile

INDER DEEP KAUR

******@*****.*** 630-***-**** https://www.linkedin.com/in/inder-kaur/

Program management leader with a strong software development foundation. Successfully managed and implemented large-scale systems and software application projects across the globe. A software development lifecycle (SDLC) expert who has seamlessly migrated software teams from the Waterfall to Agile development. Extremely adept at conceptualizing, piloting and implementing new product and service innovation in collaboration with teams in a matrixed environment. Excellent communicator who bridges the gap between the teams.

Program Management Innovation Agile & Waterfall Methodologies

Process Improvement Financial Planning Resource Planning & Management

High Performance Team Building Proactive Risk Management Change Management

PROFESSIONAL EXPERIENCE

Walgreens Boots Alliance Deerfield, Illinois 2011-Present

$118 billion global pharmacy-led, health and well-being enterprise with over 8,000 stores in the US

Portfolio Manager/Innovation Lead, Business Transformation

Managing a portfolio of integration projects with teams across the globe and providing strategic leadership to a team of project managers at Walgreens Boots Alliance. Leading the Innovation program to accelerate the adoption of emerging technologies within pharmacy and retail, and create a culture that is conducive to out-of-the-box thinking.

Coach & develop project managers in project management processes, budget management, effective communication and relationship management of cross-functional teams.

Monitor projects through initiation through delivery; build metrics for tracking performance of all projects within the portfolio.

Managing the pipeline of innovation projects including vetting out feasibility, value, and attractiveness of emerging technologies in the lab environment before chain-wide rollout.

Program Manager/Project Manager, IT PMO

Successfully managed a number of flagship programs within Walgreens in Pharmacy, Data Warehouse & Business Intelligence and Digital areas involving teams spread across multiple continents.

Managed releases of one of the largest programs within Walgreens to replace 25-year old prescription fulfillment system with budget of ~$300M. First program within Walgreens managed with agile methodology and SAFe framework.

Managed multiple programs such as managing consent and preferences of customers, Teradata re-platform, capture and load data into the Hadoop platform, new features for Walgreens app, etc. with budgets up to $25M.

Documented and published SDLC, standardized project charter, project management plan, and project schedule.

U.S. Cellular Bensenville, Illinois 2006-2011

Fifth-largest full-service wireless carrier in the US

Manager, Application Development & Support

Managed a team of approximately 15 resources including architects and developers to support US Cellular’s flagship projects and provided support for day-to-day operations.

Successfully restructured the team to align with organization’s vision.

Accountable for coaching and mentoring direct reports using situational leadership.

Project Lead, Information Management

Managed multi-million dollar programs in Information Management area involving multiple sub-projects spanning over several months with exemplary delivery record of over 95% of projects delivered on time & within budget.

Documented and implemented efficient SDLC processes. Established the culture of learning from past experiences by means of Lessons Learnt.

CDW Vernon Hills, IL 2005-2006

Multi-brand technology solutions provider to business, government, education and healthcare organizations

Development Lead, Data Warehouse/Business Intelligence

Led a team of project architects, business analysts, developers, and testers on Data Warehouse projects.

Developed automated reporting solution including cube and manual and automated reports replacing the manual processes.

Cap Gemini (formerly Kanbay Inc.) Chicago, Hong Kong & India 1996-2005

A global leader in consulting, technology and outsourcing services

Delivery Lead/Application Developer

Held various positions in the roles of delivery lead/onsite coordinator, application developer.

Served as the point of contact to gather client requests, create technical requirements and design

Developer on critical financial applications for HSBC, an EDI application and presented the application at a Trade Show in Hong Kong.

EDUCATION

Executive MBA Candidate, Kellogg School of Management, Evanston, IL

B.Tech, National Institute of Technology, India

CERTIFICATIONS & TRAININGS

Project Management Professional (PMP) certification, Project Management Institute (PMI)

Professional Scrum Master PSM I by Scrum.Org

Walgreens’ Lean Six Sigma Yellow Belt

US Cellular’s Servant Leadership Program as a Leader

US Cellular’s Leader Development Forum as a high potential candidate

Agile Project Management with Scrum by Daugherty

Board member of Walgreens Asian Network

Board member Breast Cancer Awareness Foundation

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