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Customer Service Sales

Location:
Chico, CA
Posted:
September 24, 2018

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Resume:

Michelle D. Sledge

**** ***** ****** ******

Culver City, CA 90230

Cell# 310-***-**** Home# 310-***-****

Email: M ac65xo@r.postjobfree.com

Profile

I offer over 12 years of diversified experience as a Customer Service / Sales professional. Dedicated to achieving customer satisfaction and company growth, I am dependable, hardworking, and exhibit a strong sense of responsibility to prioritize a heavy workload within a fast paced environment. Skills and Strengths

● Type 60 wpm & 10-key by touch

● 100 + Daily Cold Calls

● Internet Savvy / Computer Literate

● Microsoft Word, and Excel, Outlook

● Trade Show Exhibitor Booth Set up

● Special Events Coordinator

● Account Management

● New Store Grand Opening

Professional Experience

Office Assistant South Bay Handyman June 2009 - Present

● Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments. Transmit information or documents to customers, using computer, mail, or facsimile machine. Collect, sort, distribute, or prepare mail, messages, or courier deliveries. File and maintain records. Receive payment and record receipts for services. Schedule appointments and maintain and update appointment calendars.

Sales Executive STK USA Feb 2005 – Jan 2009

● Responsible for developing customer accounts by internet referrals, 100+ cold calls a day, and assigned customer accounts. Handled all customer walk-ins and new store openings. Wrote proposals, revised and processed orders. Scheduled deliveries, organized drop shipments, invoiced and kept customer account payable/receivable spreadsheets Generated top selling and monthly sales brochures for all new and established customers. . Resurrected inactive accounts through consistent sales calls. Set up display booths to exhibit merchandise at yearly trade shows.

Sales Assistant Classic Party Rental Mar 2001 – Jan 2005

● Handled all administrative and clerical duties for 3 different sales consultants. Answered phones, processed orders, scheduled delivery and pickup invoices daily. Scheduled appointments and event coordinated with each sales rep. Assisted on-site with customer’s set-up. Confirmed all purchase orders with sub-rental companies. Handled all customer disputes, shortages, and damaged inventory. Customer Service Rep Aztec Rents & Sells Jan 1995 – Feb 2001 Administered and prepared all daily orders, vendor sub-rentals, and prearranged specialty items invoices.

. Worked on-site events, generated diagrams to scale, pulled required city permits for special events., Daily cash registry, data entry, and company showroom displays for customer walk-ins. EDUCATION

EL CAMINO COLLEGE TORRANCE, CA AA in Communications, 1993 CAL STATE DOMINGUEZ CARSON, CA Customer Service / Sales Seminar, 2000



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