Customer Service Store Manager

Bryan L. Keepper

*** **** **., *********, **. *2049 217-***-**** ************@*******.***

Objective

To obtain a challenging position in the field of computer science.

Education

B.S. in Computer Science, University of Illinois

A.A. in Music, Lincoln Land Community College

Work/Volunteer Experience

Wal-Mart Supercenter, Litchfield, IL 4/2005 to present

Connection Center/Electronics/Photo Lab Associate

Customer service, photo

processing/packaging, and

cell phone/accessories sales.

Keepper Computer Services, Hillsboro, IL 3/2004 to present

Computer Service Technician

Installing hardware, installing software,

and troubleshooting computer problems.

Wolff Oil Inc., Litchfield, IL 7/2003 to 3/2004

Office Worker

Freight billing, customer relations, and

assisting with matters regarding fuel

transport and billing.

Department of Insurance, Springfield, IL 6/2001 to 12/2002

Networking internship/contractual worker

Installing hardware, installing software,

answering help desk calls, and troubleshooting

networking problems.

Ariston Café, Litchfield, IL 5/1999 to 4/2001

Dishwasher

Washed dishes, prepared food, stocked shelves,

and made supply order for the restaurant in

the absence of the owner.

Pizza Man, Hillsboro, IL 1/1994 to 8/1998

Kitchen help, delivery driver

Prepared food, washed dishes, delivered food,

and performed basic restaurant duties.

Dowalder’s Newsstand, Hillsboro, IL Various summers

Store manager (while owner on vacation)

Stocked shelves and managed the store in the

absence of the owner.

Relevant Coursework

Data Structures, Programming Languages, Computer Organization, Operating Systems, Software Engineering, Introduction to Networking, Introduction to Databases

Programming Languages

Pascal, Cobol, C++, HTML, JavaScript, Perl, CGI, and Java

Operating Systems

MS-DOS, Windows 95, Windows 98, Windows NT 4.0, Windows 2000, Windows ME, Windows XP, Windows Vista, Windows 7, Windows 8,

Windows 8.1, Windows 10, Apple OS

Software

Symantec Ghost, Microsoft Office, Lotus Notes, Internet Explorer, Netscape Navigator, WinZip, McAfee Anti-Virus,

Norton Anti-Virus

Activities, Honors, and Awards

Dean’s List, 1997, 2001

Honors Program graduate, 1998

Patrick S. Gilmore Award

References

Available upon request

Contact this candidate