Administrative Assistant Office

VERONICA A. SALTER

**** ***** ***** ** ****: 716-***-****

Gastonia, NC 28054 ***************@*****.***

PROFESSIONAL SUMMARY

Obtain a Student-focused school Administrative Assistant position utilizing my twenty years of experience providing scheduling, administrative, contractual, and production support for union employees, also able to effectively communication with students, parents and administration. Results-focused team player that consistently meets or exceeds assigned goals while coordinating a busy office flow, flexible and hardworking with the drive to succeed.

CORE QUALIFICATIONS AND SKILLS

MS Office Computer skills

Calendar Management

Strong verbal and written communication skills

Excellent critical thinking

Data Management and Report development

High degree of accuracy

Good knowledge of office terminology for staffing and payroll

PROFESSIONAL EXPERIENCE

Erie County Medical Center Corporation, Buffalo, New York 10/2012-10/2017

Nursing Staffing Office Clerk

Maintains documentation/phone logs of staffing interventions

Transcribes, enters and verifies staffing changes in preparation for bi-weekly submission of payroll

Enters payroll deviations into automated payroll system

Maintains files and records and prepares various reports

Assists Unit Manager in notifying staff of available overtime

Adjusts staffing sheets to reflect approved time off

Maintains overtime wheels following provisions of Collective Bargaining Agreements

Responds to and assists employees with questions regarding time cards or payroll checks

NCO, Buffalo, New York 2008 – 2012

Payroll / Data Entry

Maintains payroll by collecting, calculating and entering data

Updates records by entering changes and coverage

Contact originators of the documents to resolve questions, inconsistencies, or missing data

Prepares reports by compiling summaries of earnings, taxes, dedications and leave

Resolves payroll discrepancies by collecting and analyzing data

Maintain operations by following the policies and procedures and reporting changes

Maintain record of completed work

Review error reports and enter corrections

Provide routine office support such as making copies, faxing, answering phones, prepares correspondence for mailing, and delivering and picking up correspondence

Provide feedback to management concerning possible problems or areas of improvement

Make recommendations to implement improved processes

Perform other duties as assigned by management

OUTOKUMPU AMERICAN BRASS (LUVATA), Buffalo, New York

Manpower Coordinator (Scheduler) (1996 – 2006)

Premium Processor (1986 – 1996)

Determined daily and weekly manpower needs for six departments with 500 union hourly personnel and advised appropriate action to be taken

Conducted meetings with supervisors to outline manpower requirements and coordinated overtime to assure manufacturing objectives were maintained, while following union contractual obligations

Controlled all vacation scheduling, consulted with and advised the Human Resources and Production Departments in matters regarding contract language and any problems regarding personnel

Responded to first step overtime grievances, scheduled and participated in all second step grievances

Administered the posting of job opportunities and handled the bids, worked on projects including implementation of required training

Improved performance to schedule, productivity, by effectively allocating and utilizing manpower with the necessary skills

Reduced the number of grievances filed by establishing effective vacation and overtime scheduling procedures

Achieved 100% hearing test compliance with established deadline for all hourly workers through persistence and effective communication

EDUCATION

BRYANT & STRATTON BUSINESS INSTITUTE Buffalo, New York

Diploma – Computer Science

BENNETT HIGH SCHOOL, Buffalo, New York

Business Diploma

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