Customer Service Assistant
Resume:
(C) 587-***-****
Email: **************@*****.***
PROFESSIONAL SUMMARY
Administrative Assistant
Great negotiating and smart working skills
Great customer service & communication skills
Inventory management skills
Ability to gain customer confidence in the shortest span of time and build customer relations
Ability to assess different work situation and finishing it with perfection
PROFESSIONAL EXPERIENCE:
Hudson’s Bay, Calgary, AB July 2017 – Present
Sales Associate
Maintain constant presence on sales floor to address customer needs
Developed expert product knowledge of the company brands
Approach browsing costumers and initiate conversation to determine buying preferences, thus increasing sale
Marketing credit products like Credit cards, MasterCard, Rewards Card, etc. thus adding good credit to company
Visual merchandising the store with different products as per new season and collection and thus making it more presentable and attractive to customers.
Maintaining the accounts, cash and balancing the till every day
Curve Distribution, Calgary, AB April 2017 – Present
Freelance Work (Office Assistance)
Editing customer survey spreadsheet and creating PowerPoint presentation
Assemble packaging cables, consumer electronics, and accessories in warehouse
Inspecting product packaging and remove the damaged product
Perform physical inventory count
Deepam Industries, Vadodara, India Mar 2016 - Jan 2017
Assistant Office Manager
Generated and reconciled invoices for customers and vendors
Managed payroll accounts
Maintained records using MS.OFFICE
Directed and coordinated with workers for their day to day routine work
Coordinated with clients by processing their orders, deliveries and payments
Purva Couture, Ahmedabad, India Sept 2014 – Oct 2015
Fashion Consultant and Admin Assistant
Handled inquiries and questions about all services and products
Identified client’s needs and develop customized products to meet their needs
Followed up on customer calls
Gathered detailed information and follow any troubleshooting / escalation procedures available
Handled the store accounts and manage data entries
Managed the store inventory
Necked Jeans, Ahmedabad, India Nov 2012 - Jan 2013.
Fashion Consultant and Admin Assistant
Tracked on hand inventory and constructed new denim-casual wear
Re-designed store visuals i.e. mannequins, interiors, display etc.
Pursued clients to buy products thereby boosted sales by 30%
Managed the ongoing trends and proposed same to the company
EDUCATION:
Certified Diploma in Fashion Integration for Apparel industry (NIFT - National Institute
Of Fashion Technology – Sept 2012)
Diploma in Computer Aided Fashion Designing and Dress Making (Gujarat Technological University - June 2011)
Certificates –
Training from atira institute-
(Ahmedabad Textile Industry’s Research Association):
Fashion illustrations
Computer aided designing for woven fabrics
Woven fabric design technology
Computer aided designing for printed fabrics
Fabric print design technology
Pattern and marker making for apparels
COMPUTER SKILLS:
Advance level for MS Office (EXCEL, Word, PowerPoint)
Advance level for Graphic design Software (ADOBE Photoshop, Illustrator and Coral DRAW)
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