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Customer Service Assistant

Calgary, AB, Canada
September 24, 2018

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Apt ****-**** *TH AVE SW

T*P*M* Calgary.

(C) 587-***-****



Administrative Assistant

Great negotiating and smart working skills

Great customer service & communication skills

Inventory management skills

Ability to gain customer confidence in the shortest span of time and build customer relations

Ability to assess different work situation and finishing it with perfection


Hudson’s Bay, Calgary, AB July 2017 – Present

Sales Associate

Maintain constant presence on sales floor to address customer needs

Developed expert product knowledge of the company brands

Approach browsing costumers and initiate conversation to determine buying preferences, thus increasing sale

Marketing credit products like Credit cards, MasterCard, Rewards Card, etc. thus adding good credit to company

Visual merchandising the store with different products as per new season and collection and thus making it more presentable and attractive to customers.

Maintaining the accounts, cash and balancing the till every day

Curve Distribution, Calgary, AB April 2017 – Present

Freelance Work (Office Assistance)

Editing customer survey spreadsheet and creating PowerPoint presentation

Assemble packaging cables, consumer electronics, and accessories in warehouse

Inspecting product packaging and remove the damaged product

Perform physical inventory count

Deepam Industries, Vadodara, India Mar 2016 - Jan 2017

Assistant Office Manager

Generated and reconciled invoices for customers and vendors

Managed payroll accounts

Maintained records using MS.OFFICE

Directed and coordinated with workers for their day to day routine work

Coordinated with clients by processing their orders, deliveries and payments

Purva Couture, Ahmedabad, India Sept 2014 – Oct 2015

Fashion Consultant and Admin Assistant

Handled inquiries and questions about all services and products

Identified client’s needs and develop customized products to meet their needs

Followed up on customer calls

Gathered detailed information and follow any troubleshooting / escalation procedures available

Handled the store accounts and manage data entries

Managed the store inventory

Necked Jeans, Ahmedabad, India Nov 2012 - Jan 2013.

Fashion Consultant and Admin Assistant

Tracked on hand inventory and constructed new denim-casual wear

Re-designed store visuals i.e. mannequins, interiors, display etc.

Pursued clients to buy products thereby boosted sales by 30%

Managed the ongoing trends and proposed same to the company


Certified Diploma in Fashion Integration for Apparel industry (NIFT - National Institute

Of Fashion Technology – Sept 2012)

Diploma in Computer Aided Fashion Designing and Dress Making (Gujarat Technological University - June 2011)

Certificates –

Training from atira institute-

(Ahmedabad Textile Industry’s Research Association):

Fashion illustrations

Computer aided designing for woven fabrics

Woven fabric design technology

Computer aided designing for printed fabrics

Fabric print design technology

Pattern and marker making for apparels


Advance level for MS Office (EXCEL, Word, PowerPoint)

Advance level for Graphic design Software (ADOBE Photoshop, Illustrator and Coral DRAW)

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