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Customer Service Administrative Assistant

Philadelphia, Pennsylvania, United States
September 24, 2018

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Bryant J Lawrence

**** * **** ***

Philadelphia, PA 19140

Primary Phone: 267-***-****


OBJECTIVE: My objective is to provide a challenge for me to use my exceptional skills to help further compliment your organization


Over 10 years experience of mail room operations

Good knowledge of Computers including Microsoft Office products

Excellent oral and written communication

Strong organizational skills

Ability to work in a team environment

Skilled in providing excellent customer service


Home Depot Philadelphia, PA 08/28/2014 07/27/2016

Sales Associate

Proactively sought out customers to assist across sales floor

Enthusiastically conversed with customers about purchases needs and available products

Escorted customers to products, answered questions about uses, and made sure all question were answered

Prepared for promotions by rearranging stock, adding signage, and retagging merchandise.

Air France - Philadelphia, PA 02/14/2006 - 10/04/2009

Passenger Service Agent

Greeted and checked-in airline passengers

Assisted passengers on arriving domestic and international flight

Checked-in passenger baggage

Rescheduled passengers with flight interruptions

Provided cashier services.

Performed administrative duties, such as data entry, faxing, filing, copying and word processing

Labor Ready Employment Services - Lebanon, PA 08/10/2005 - 09/10/2005

Warehouse Clerk

Responsible for loading and unloading of materials

Picked and packed goods for distributions

Operated various packing and labeling equipment

Apple One Employment Services - Trevose, PA 06/06/2005 - 06/10/2005

Mail Clerk

Responsible for opening, sorting and distribution of mail

Operated various mail operations equipment such as meter machines and sorters

Performed light data entry duties on computer programs

Careers USA Staffing Agency - Philadelphia, PA 05/12/2005 - 05/13/2005


Assisted in updating filing system of office

Performed daily clerical duties, (i.e., type, fax, copy of documents

Relocated files and furniture to different departments

Labor Ready - Lebanon, PA 11/14/2004 - 12/15/2004


Assisted with demolition of apartment complexes

Operated various tools such as saws, hammers, cutters and drills

Tasked to move numerous amounts of debris and furniture to dump site locations

State Farm Insurance - Runnemede, NJ 11/26/2001 - 07/21/2003

Claims Service Assistant

Prepared and organized files for new claims

Assisted the Claims department staff in updating and documenting claim files

Performed office functions including word processing, answering phones and taking messages, faxing, copying and providing customer service

Processed incoming and outgoing mail

Maintained all records and performed record management procedures

Army - Fort Bragg, NC 10/04/1990 - 08/22/2000

Administrative Clerk/Postal Clerk

Picked up, receive, open, date stamp, and deliver mail and other materials

Type and produce reports and correspondence utilizing word processing, spreadsheet, and other business software

Operated office machines, such as computers fax machines, printers and copying machines

Operated various types of postal equipment such as money order machines, cash registers, scales and meters

Performed file clerk duties in alphabetical and numerical order


Simon Gratz High - 06/13/1990

Philadelphia, Pennsylvania

Attained High School Diploma



Honorable Discharge

Administrative Assistant and Mail Operations Clerk

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